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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,581 reviews
  • Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my work on the road and the best thing about this Garmin is it alerts you on road conditions and recommended you to take other easier routes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for long distance travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can go more the a couple hundred mile at a time with out entering a new destination. Went from California to Georgia with one entry. Much better upgrade then the one we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, fast response, clear path instructions, great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Gps

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Amazing Device. Last long. And worth the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good Garmin, glad I purchased the big screen instead of the smaller screen used to go place and it gives good direction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    voice communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice communication between the driver and Garmin is not smooth, needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit easy to see and use, I like the alert it gives when approaching traffic cams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for me and I love it. Very easy to use. This have a much larger screen than others so easy to see the map. I am still learning all that it does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets me to where I want to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in HVAC and go to many houses, getting there works well but not perfect. Doesn’t always put you on the fastest route. One reason why I purchased it was has the Bluetooth, where I can see texts on the GPS unit and who’s calling me. I’m in and out of houses on the phone and when I get close to the truck it automatically connects to Bluetooth which is extremely annoying and unprofessional considering I may be talking to my boss or another customer. After unsuccessfully attempting to correct This in the setting of both my phone and the unit, I disabled the Bluetooth and lost all the features that come with it. I like the 7” screen, how visibly appealing it is and it’s ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin DriveSmart GPS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Garmin DriveSmart 65 GPS works great. I use it in two older cars that do not have built in navigation. I gave it 4 stars as it is a bit behind in map updates of current roads that google maps already has updated.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    SO FAR SO GOOD ~~~ HAVE ONLY USED ONCE...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No detailed instructions included with product.... Had to contact Best Buy for help. After appointment with Geek Squad everything okay so far, but we have only used it for one trip....

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Screen size

    Rated 5 out of 5 stars

    good gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is nice, big screen, can see text messages and calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade from a Garmin Nuvi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new GPS. Having owned a Garmin Nuvi for years ir was time for the latest version. Resolution excellent. size excellent. Finally Bluetooth a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Its to bad the employees couldn't help a senior set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice detection, else a chuckle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it advertised. Reason I gave a 4 is voice detection don't work well. Maybe if you speak with an accent LOL I don't know for sure. Even hubby tried, still no good. But one thing I can be sure of, cracks both of us up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get out of your vehicle for a long period of time your phone Bluetooth disconnects from it's hard reconnecting the GPS back to your Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so unsure about the feedbacks but after this purchase I am so glad I didnt back out. Super happy with this product that I need for my next trip as matter of fact my brother is now using it and he too was amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not done a lot of travel yet with it as I plan to do in the next couple of weeks, but so far it has done very well within my residential area. I am a beginner but so far it appears to be a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll use it everyday, and be happy with it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best garmin I’ve ever had, the last one was a 7” and it was so heavy it could hardly stay on the windshield, this one updates with wi-fi, and is so much lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmon 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than fighting iPhone mapping while driving. It is great!

    I would recommend this to a friend