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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,580 reviews
  • Rated 4 out of 5 stars

    Haven't had it long enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it only once. I accidently hit option to avoid toll roads and took a long time to correct it. Had to turn off and start over. frustrating but not necessarily fault of unit but more on not being familiar with product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get there on time!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best navigator I've ever had--except for my wife, of course! None of the annoying "recalculating" I experienced with my previous unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this GPS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few different brands and this one by far is the best I've used. The voice feature it very nice, especially when you are on the move and cant spend time looking at the screen to type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GARMIN GUIDES YOU HOME !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very dependable product to assist Me in my travels,here & there. I need it & use it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device very informative..hard to program ..too many variables .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin has a large easy to read screen and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good-needs a better base

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 the pedestal is sub standard. The display is nice size and easy to view. Setup is intuitive. Just got it and still going through all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gps garmin smart drive 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gps I had, big and easy to read and map are easy to update

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    GPS is good, but hard to get correct backup camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS works as advertised. However, I've been trying for about a month to purchase the correct backup camera and have it installed, so far without any luck. I am very disappointed!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The Garmin BC™ 30 and BC™ 40 Wireless Backup Cameras are compatible with the DriveSmart 65. Garmin

  • Rated 5 out of 5 stars

    Gosy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in gps. I like the traffic alerts .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is not a bad GPS. However, it is not without issues. I bought this unit because I had just purchased a 2006 motorhome and it was located at a dealer in Georgia and I live in the Metro Detroit Area. So, on the return trip of 625 miles, I needed to depend on this GPS because I didn't want to have to keep glancing at my iPhone 12 Pro Max! Leaving GA at 4am, there were no immediate issues, but after an hour or so, my screen went almost black! Just when I needed it the most! Screen had arbitrarily reduced to 40% brightness! This is AFTER I had set the display to NEVER dim. Pulled over at the next safe place to do so and reset the display setting. However, it did it again after approx. 1 hour or so! After contacting Garmin and thoroughly explaining the issue, they sent me a brand NEW replacement GPS. Customer Service is OUTSTANDING and because of their quick response to my problem, I have to rate this at 5-stars. I do like this unit and it will serve me well in the motorhome. My 2021 Ford F-150 has it's own excellent GPS so this unit will remain in the motorhome and will serve me well. Buy this GPS...you won't be sorry. I know, I'm not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for the bf truck. He absolutely loves it. We just got back from a trip to the Adirondacks and it was so easy to navigate. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality,easy to use and has lots of cool features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS better than my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept having issues with GPS directions given from my phone and also not giving enough information-lane choice etc. I have always used Garmin over the years and this one has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can hear her talking volume is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product Good Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Could of gotten a bit more detail on the product purchase. Thankfully YOUTUBE covered the questions i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a updated Garmin. This one has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I gladly recommend it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my gps I use my gps when I’m driving if somebody call me i use my gps to answer if somebody text me I see my messages in my gps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Garmin products. I had a Garmin GPS previously and it was fabulous. It was just too old to update anymore. This is why I purchased another Garmin GPS system. Perfection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Only draw back is rear camera takes a while to function when first starting car

    I would recommend this to a friend