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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,581 reviews
  • Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade. Updates via WiFi...works great. Provides great and clear direction. Would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could use better instructions in the box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After figuring out the setup process and 2 hour update process it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice GPS for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. The traffic feature is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months ago I bought a GPS for myself and found it to be extremely helpful so I decided to buy another for a family member as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had three Garmin's before this one. Ive always liked them over other brands. I just wish they would take stop signs and lights into count when they do there route

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets you where you're going

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't always have signal on your cell phone, these things rarely lose satellite connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the big screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good GPS. It's worthwhile on several

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin - DriveSmart 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would recommend it to anyone, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Garmin GPS prior to buying this one. I was due for a new one since mine was about 12 years old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Navigation device!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this for a trip to DC. Didn’t make the trip but using it locally and love it, especially the big screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to pair a cellphone with it for hands free receiving of calls. My husband is on the road alot and this is great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go to Best Buy for GPS! Bought this as a gift for someone traveling across the country and they loved it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    returned for 55 drivesmart.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned for 55 drivesmart. 65 was bigger than expected. Just a little over 7 inches. I wouldn't recommend for sedans or smaller cars. it's more for trucks and suv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ktb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as stated, did what i needed for our trip, it could use some other kind of mounting options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup Texas user-friendly accurate 105 great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases into much better than the last Garmin I brought bought bigger display easier to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Good gps with different features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most to buy product from Best buy store. I like finance installment policy and price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice gps, clear and concise directions. well made

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going on vacation with my wife and grandkids and was just exploring the idea of buying a good gps instead of just using my phone. So before I purchased this I read through many reviews for this item. Mostly we’re good so I decided to purchase it. The gps did get hot after using for a bit but seemed okay. Then on the 3rd day of using it I was close to my destination and the thing just went black and would not turn on. I noticed it was hot. So after pulling it off my dash and maybe 10 mins later it turned back on. I wasn’t to happy at that point with it but chalked up up to we’ll maybe a fluke. Then about 2 days later was driving home from dropping my grandkids off to their mothers near Baltimore and the thing just stopped working again right near an area that was kinda confusing. That was the last straw. I returned it when I got back home in Pittsburgh. I’m really disappointed with this model and I was really excited about it when I purchased it. We’ll back to just using my phone.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I am sorry the device didn't work out. While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shows traffic slowdowns , school zones , red light cameras , your speed, keeps me informed .

    I would recommend this to a friend