Customer Ratings & Reviews

I bought this Garmin model at my local Best Buy store three weeks ago, for use for this past Memorial Weekend. I have had a previous Drivesmart model that was about 8 years old and was not able to charge itself, so I figured it would be a good time to replace with a newer model. I chose the 66. On the 2nd day of my 4 day trip, the estimated time jumped itself from 11:54am to 6:32pm in a blink. We stopped at a rest stop and when the car turned off, so did the Garmin(as did my previous model). When I went to continue my trip, the Garmin 66 would not turn on. It was a little warm, so I let it set unplugged for a half hour. I tried it again, and it powered on and reset the arrival time to the original time given. We arrived within 4 minutes of that time. The next day of the trip, the Garmin started fine and programmed our trip. After 15 minutes, we stopped to fuel up for the day, and when we started the car back up, the Garmin did not power up. I unplugged it, left it idle for 15-20 minutes, tried it again and it turned on and worked. But here is the kicker...Before we stopped at the next rest area, I cancelled the route and then manually turned the Garmin off from the back power button. I also unplugged the unit from the car accessory plug. When we started again, I plugged it in, it came on, and I reprogrammed the rest of the trip. I did this about 4 more times thru the weekend and the Garmin worked fine. Not sure if this is a "glitch" that Garmin can fix with an update, but it will be a pain to have to go through this every time I want to use it. And of course, with me buying it 3 weeks before to be prepared for my trip, the return policy for Best Buy has expired after 15 days.

I have used Garmin GPS for many years. We got this one to replace an older one. We used it for guidance on a 2000 mile round trip from Chicago to Denver. The old unit would have worked, but I really liked the updated screen resolution and interface.

Phillippe made it easy for me and my sister to understand how to use the new Garmin.

I have an older model car and had the auto department install the Garman back up battery. It’s perfect. It gives a great read and I love the man that did it. His name is Roman.

The only drawback to this device that I have found so far is some addresses that I look for that I know are there come up is not found so I have to refer to Google maps.

More complicated than the older ones. Not user-friendly to start

It's a pretty good unit. Voice activated is nice but can be a little difficult with some words

It gets me in the general vacinity of where I want to go, especially if the place is in a shopping center.

I enjoy using this GPS. All the features are great. I like the fast that it alerts when the speed limit changes on streets and highways. Overall, greater products.

good, reliable product. Garmin has a good history with me. Also, customer service is good.

I am very happy with this Garmin, you can “Hey Garmin” and ask for an address, Resturant, a store, etc! If you take a know short cut, I silently recalculates the route. The details it gives you are outstanding! I’ll impressed!!

I bought this to replace and older one I had. I chose Garmin over Google maps any day. It never gets me off in the wrong direction.

My Garmin is a great idem to give someone for a gift. Just the time I have used it it has been so helpful.

Wish it had a longer arm attaching to the windshield.

Purchased this newer model Garmin GPS after old one died. Even though there were no reviews out on this model, I assumed the quality would be as good as my prior Garmin. Not a great experience. The battery does not seem to hold a charge even though the unit is plugged into power the whole time it is in use and the screen darkens so is unable to be viewed even though the unit is on and the voice driving commands are working. I am returning it for refund after owning 1 month and being thoroughly frustrated with the unit.

It works fine. I have trouble geting it to understand my touch on the screen. I stil and not able to get the voice to work so I do not have to type.

Initially, it's taking time to load all kinds of stuff. I just navigate a couple of things and am able to see the ways easily. It's worth for the price

very very good not sure how long it will last hope it will last

Solid gps, but the only issue I have is with the Hey Garmin feature. Honestly it mistakes a lot of voice commands and when using voice search for an address, it doesn't always get it right. Also, certain trips tend to have weird route's and compared next to Google maps, tend to be a few minutes longer.

Very helpful & professional. Did not have to wait long with or without an appointment. They added you into the schedule with no problems.