Customer Ratings & Reviews

Purchased this newer model Garmin GPS after old one died. Even though there were no reviews out on this model, I assumed the quality would be as good as my prior Garmin. Not a great experience. The battery does not seem to hold a charge even though the unit is plugged into power the whole time it is in use and the screen darkens so is unable to be viewed even though the unit is on and the voice driving commands are working. I am returning it for refund after owning 1 month and being thoroughly frustrated with the unit.

It only last four months. It stopped working in the middle of a trip. It left me downtown Cincinnati and I had to figure out where to go.

I bought this to replace and older one I had. I chose Garmin over Google maps any day. It never gets me off in the wrong direction.

It works fine. I have trouble geting it to understand my touch on the screen. I stil and not able to get the voice to work so I do not have to type.

good, reliable product. Garmin has a good history with me. Also, customer service is good.

My Garmin is a great idem to give someone for a gift. Just the time I have used it it has been so helpful.

Wish it had a longer arm attaching to the windshield.

Used it and results were A1. Shampooed a bedroom rug that has Ben cleaned with Resolve and two other cleaners. This machine took care of the strain and odor from dog urine .

I have had this for over a year, and it still can't find my home address. Both my personal phone and my work phone have been able to locate my address ever since I moved here over 2 years ago. I had to set my home location while sitting in my driveway, and it only knows "home" as latitude and longitude numbers. I went on a trip to a restaurant in Mississippi and it couldn't find the name of the restaurant. I had to pull up the restaurant on my phone's mapping program to get the address to put into this device. I've since quit using it and just stuck with my phone's maps. I just have to hope nobody calls me during a critical time where I miss a turn. I had a different model that worked great, but it got stolen when someone broke my car windows and grabbed everything they could. I thought it had some kind of location program built into it for just that reason, but I could never get any information on where it ever was. I guess I am done with Garmin GPS now.

Very helpful & professional. Did not have to wait long with or without an appointment. They added you into the schedule with no problems.

very very good not sure how long it will last hope it will last

The first product that we received did not work. We simply returned it to the store and they replaced it.

Solid gps, but the only issue I have is with the Hey Garmin feature. Honestly it mistakes a lot of voice commands and when using voice search for an address, it doesn't always get it right. Also, certain trips tend to have weird route's and compared next to Google maps, tend to be a few minutes longer.

Was very easy to set up and works very well with the Garmin app and with the Wi-Fi to get the updates

Worth the money and it helps where there are no cellular networks available for routes to drive

It works very well and connects to my phone quick. I wish the connecting cord didnt face down, and that it came out the side.

feature rich. voice activated and prompts works well locally. be careful around bridges signal becomes confuse there ive found.

This product gets the job done, and does not block the drivers view of the road.

Took a few days for me to get familiar and comfortable using the system. It works really well.

More complicated than the older ones. Not user-friendly to start