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Customer Ratings & Reviews

$322.81

Customer reviews

Rating 4.5 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 505 reviews
  • Rated 4 out of 5 stars

    Drive smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to bring the GPS into the Geek Squad for help in using all the features of the new system. Primarily, the voice commands and ALEXA.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but would like it to be easier to change the route Push’s to the interstate of freeways too much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paperweight....junk..... only works if you manuall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Garmin I have ever used. It has not been able to find the correct location and a driveable route except for 1 out of 12 locations. I have had to get latitude and longitude and manually enter correct coordinates to get to most of the places we have needed to travel to. There are places with the name of the location we wanted to go to, but with the wrong location. If it had the correct location a few times, but tried routing via private or employee access only roads. Maybe it is because Florida. Yesterday was the last day for me to return it.....a paper weigh is all it seems to be useful for. Wasted a lot of money. I hope it works better in other states.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its somewhat ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a garmin, so its a good product. but disappointed on how difficult it is to use. ex how to change my home to where i live. not florid. somewhat disappointed with product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Garmin gps. The graphics are clear and large enough to glance and see well. It's a wonderful addition to our road trip.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    poor trip planner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to calculate my day as with past units because there isn't a place to put in the time on site.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! Yes, there are differences between the new Route Planner versus the preview Trip Planner on older models. To learn more about Route Planner on your Garmin DriveSmart 66 or to contact us for further assistance, please see the Garmin Support Center at https://bit.ly/41ck7y5 Garmin

  • Rated 3 out of 5 stars

    Garmin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real instructions with it just had to figure it out on my own

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dashed my high hopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were never able to get it to pair with the app.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Light weight built cheep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low and unit gets hot to the touch. Not liking unit its built light. Feel like unit would break if it from holder.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Outdated maps

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my job and i am disappointed even with the updates the maps are outdated many times it does not have new streets that have been there foe more than a year I cannot rely on this

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We've provided an Error Report Form on our website, which allows you to submit any findings regarding missing or incomplete locations or streets in the mapping.

      Take a look at the following article for more information.
      https://bit.ly/3Q0SDro Garmin

  • Rated 5 out of 5 stars

    Route Shaping with Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Garmin Drive Smart 66 to drive 900 miles from SC to WI. I was able to use the route shaping function to create a custom route and it worked well taking me exactly the way that I wanted to go. The screen resolution is very good as well. I used the speech option to add gas stops when needed with ease and without losing my primary route.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok just has to be plugged in at all times Traffic is accurate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is not as good as the Garmin - DriveLuxe 50LMTHD 5". Also I noticed that it will auto shut off even though still being powered, WHY?? I use this for work and sometimes need to be stationary BUT need it for it's Bluetooth connection to my phone. I've gone through all the settings without any luck.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      You are correct in that we no longer offer a device with a alloy case such as the older DriveLuxe devices. If you would like for us to help with any features on the current models please visit us at https://support.garmin.com/en-US/. Garmin

  • Rated 3 out of 5 stars

    Architect driving to Florida

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one in the store knew anything about the GARMIN products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product wish I would’ve returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this device often gives poor routing and suggests businesses that are closed and there’s no way to remove these businesses

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste. Thought i bought a truck device. Tried to return it. Return was declined. I was forced to purchase thr right device somewhere else. I will not shop here no more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not accurate enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have garmin navigators in the past but never had one the was significantly inaccurate. i updated the unit right out of the box but got me lost in maui hawaii

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We'd like to better understand your experience. Please email our support team at product.support@garmin.com. Garmin

  • Rated 2 out of 5 stars

    Won’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at par with the quality we’ve come to expect from Garmin. During navigation it went off on a loop on its own and would not stop adjusting the position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps freezing up while trying to get to my destination

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you're experiencing this. We're happy to assist in resolving this. Please start by visiting our Support Center page article here, https://bit.ly/3RjBW8Z Garmin

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom, but had to return because she couldn't figure out how to use it correctly during a trip.

    No, I would not recommend this to a friend