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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the DriveSmart 66 GPS, particularly its ease of use, GPS functionality, overall performance, and screen size. Many appreciate the map updates, voice command feature, and accuracy. However, some customers have expressed concerns about the battery life, connectivity, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 489 reviews
  • Rated 4 out of 5 stars

    Farming is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device great features would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift for someone who wants the latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Drive smart 66

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution and the 6 inch screen is great size for viewing. Comes with HERE traffic while using the power cable (with receiver) and the Garmin car adapter. The ok garmin voice response is Good but room for improvement. The amount info available on screen is great and can be customized to personal preference to include whatever one desires. Overall satisfied with the 66 model! Also helped it was on sale for good price on cyber Monday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Jasper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated but has businesses that havent existed for years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice updated features, but a bit disappointed!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Garmin model at my local Best Buy store three weeks ago, for use for this past Memorial Weekend. I have had a previous Drivesmart model that was about 8 years old and was not able to charge itself, so I figured it would be a good time to replace with a newer model. I chose the 66. On the 2nd day of my 4 day trip, the estimated time jumped itself from 11:54am to 6:32pm in a blink. We stopped at a rest stop and when the car turned off, so did the Garmin(as did my previous model). When I went to continue my trip, the Garmin 66 would not turn on. It was a little warm, so I let it set unplugged for a half hour. I tried it again, and it powered on and reset the arrival time to the original time given. We arrived within 4 minutes of that time. The next day of the trip, the Garmin started fine and programmed our trip. After 15 minutes, we stopped to fuel up for the day, and when we started the car back up, the Garmin did not power up. I unplugged it, left it idle for 15-20 minutes, tried it again and it turned on and worked. But here is the kicker...Before we stopped at the next rest area, I cancelled the route and then manually turned the Garmin off from the back power button. I also unplugged the unit from the car accessory plug. When we started again, I plugged it in, it came on, and I reprogrammed the rest of the trip. I did this about 4 more times thru the weekend and the Garmin worked fine. Not sure if this is a "glitch" that Garmin can fix with an update, but it will be a pain to have to go through this every time I want to use it. And of course, with me buying it 3 weeks before to be prepared for my trip, the return policy for Best Buy has expired after 15 days.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We would be happy to help troubleshoot any issues you are experiencing with the Drivesmart 66. You can contact Garmin Support from our website and we also have our 24/7 Support Center page as well. https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Garmin GPS for many years. We got this one to replace an older one. We used it for guidance on a 2000 mile round trip from Chicago to Denver. The old unit would have worked, but I really liked the updated screen resolution and interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed upgrade from my previous garmin. Did not realize my old garmin was so outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin66.6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using Garmin for traveling in areas that are new to me. It lets you know when to turn and shortest route, and alerts you to road closure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback to this device that I have found so far is some addresses that I look for that I know are there come up is not found so I have to refer to Google maps.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Lost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only last four months. It stopped working in the middle of a trip. It left me downtown Cincinnati and I had to figure out where to go.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear about this! Please get in touch with our Product Support agents for further assistance with your DriveSmart 66.
      http://bit.ly/GarminContact-US Garmin

  • Rated 5 out of 5 stars

    Garmin back up camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older model car and had the auto department install the Garman back up battery. It’s perfect. It gives a great read and I love the man that did it. His name is Roman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this GPS. All the features are great. I like the fast that it alerts when the speed limit changes on streets and highways. Overall, greater products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin tutorial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillippe made it easy for me and my sister to understand how to use the new Garmin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great GPS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this Garmin, you can “Hey Garmin” and ask for an address, Resturant, a store, etc! If you take a know short cut, I silently recalculates the route. The details it gives you are outstanding! I’ll impressed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good unit. Voice activated is nice but can be a little difficult with some words

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Steer away, but don't expect this GPS to steer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a year, and it still can't find my home address. Both my personal phone and my work phone have been able to locate my address ever since I moved here over 2 years ago. I had to set my home location while sitting in my driveway, and it only knows "home" as latitude and longitude numbers. I went on a trip to a restaurant in Mississippi and it couldn't find the name of the restaurant. I had to pull up the restaurant on my phone's mapping program to get the address to put into this device. I've since quit using it and just stuck with my phone's maps. I just have to hope nobody calls me during a critical time where I miss a turn. I had a different model that worked great, but it got stolen when someone broke my car windows and grabbed everything they could. I thought it had some kind of location program built into it for just that reason, but I could never get any information on where it ever was. I guess I am done with Garmin GPS now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    New GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this newer model Garmin GPS after old one died. Even though there were no reviews out on this model, I assumed the quality would be as good as my prior Garmin. Not a great experience. The battery does not seem to hold a charge even though the unit is plugged into power the whole time it is in use and the screen darkens so is unable to be viewed even though the unit is on and the voice driving commands are working. I am returning it for refund after owning 1 month and being thoroughly frustrated with the unit.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace and older one I had. I chose Garmin over Google maps any day. It never gets me off in the wrong direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beter than the incar GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I have trouble geting it to understand my touch on the screen. I stil and not able to get the voice to work so I do not have to type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, reliable product. Garmin has a good history with me. Also, customer service is good.

    I would recommend this to a friend