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Customer reviews

Rating 4.5 out of 5 stars with 498 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the DriveSmart 66 GPS, particularly its ease of use, GPS functionality, overall performance, and screen size. Many appreciate the map updates, voice command feature, and accuracy. However, some customers have expressed concerns about the battery life, connectivity, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 498 reviews
  • Rated 5 out of 5 stars

    GPS replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old model no longer updating so purchased this replacement. Not as big of a screen but works as I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as the older version. The bottoms are touch screen and dont always work. I think a better or the most upgraded model would work better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GPS Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device but it loose satellite signal frequently. But other than that its okay.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your positive review. Please see more information and troubleshooting suggestions for satellite acquisition issues on the Garmin DriveSmart 66 at the following link: https://bit.ly/3ylcOIF Garmin

  • Rated 3 out of 5 stars

    Not a quality acwuisition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ‘exchange’ a defective product and store only had a previous generation product available. Lower capability for an additive fee to ‘replace’ the inoperative unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, The software is different than my previous garmin so it's taken alittle to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, fast delivery! I would buy again if the prices are right

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Garmin DriveSmart 66 GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to my internet in an attempt to load maps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great For GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I needed and uses Alexa. Highly recommended for GPS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's Going Back!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst GPS unit I've ever used! Maps and programming updated when i plugged it in. I had it set to accept tolls and choose the fastest (not shortest) route from Cambridge, MD to Glen Burnie, MD (67 mi) and it consistently tried to route me through Elkton, MD (144 mi). Once I crossed the Chesapeake Bay Bridge it finally settled on the correct route, more or less. It still kept trying to send me down local roads instead of major highways. There were no accidents or road closures so it shouldn't have been trying to avoid congestion or back-ups. It did the same thing on the way home. It failed 100% of the time on all 4 legs of a known trip so I certainly wouldn't use it to take me across country. I don't know what the problem is but it's useless to me.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed turn by turn display in different orders it can be set with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but didn't like how tailored these are to your phone now. Whole reason I got this was to avoid plugging in my phone all the time or connecting it. Wish they were more stand alone. Without your phone, finding locations is pretty much useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so impressed with 1st one, I bought second for my other car as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well .went to florida took the shortest route

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to bring the GPS into the Geek Squad for help in using all the features of the new system. Primarily, the voice commands and ALEXA.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but would like it to be easier to change the route Push’s to the interstate of freeways too much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paperweight....junk..... only works if you manuall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Garmin I have ever used. It has not been able to find the correct location and a driveable route except for 1 out of 12 locations. I have had to get latitude and longitude and manually enter correct coordinates to get to most of the places we have needed to travel to. There are places with the name of the location we wanted to go to, but with the wrong location. If it had the correct location a few times, but tried routing via private or employee access only roads. Maybe it is because Florida. Yesterday was the last day for me to return it.....a paper weigh is all it seems to be useful for. Wasted a lot of money. I hope it works better in other states.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dashed my high hopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were never able to get it to pair with the app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its somewhat ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a garmin, so its a good product. but disappointed on how difficult it is to use. ex how to change my home to where i live. not florid. somewhat disappointed with product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Garmin gps. The graphics are clear and large enough to glance and see well. It's a wonderful addition to our road trip.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    poor trip planner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to calculate my day as with past units because there isn't a place to put in the time on site.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! Yes, there are differences between the new Route Planner versus the preview Trip Planner on older models. To learn more about Route Planner on your Garmin DriveSmart 66 or to contact us for further assistance, please see the Garmin Support Center at https://bit.ly/41ck7y5 Garmin