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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the DriveSmart 66 GPS, particularly its ease of use, GPS functionality, overall performance, and screen size. Many appreciate the map updates, voice command feature, and accuracy. However, some customers have expressed concerns about the battery life, connectivity, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 489 reviews
  • Rated 1 out of 5 stars

    Not accurate enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have garmin navigators in the past but never had one the was significantly inaccurate. i updated the unit right out of the box but got me lost in maui hawaii

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We'd like to better understand your experience. Please email our support team at product.support@garmin.com. Garmin

  • Rated 2 out of 5 stars

    Won’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at par with the quality we’ve come to expect from Garmin. During navigation it went off on a loop on its own and would not stop adjusting the position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom, but had to return because she couldn't figure out how to use it correctly during a trip.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps freezing up while trying to get to my destination

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you're experiencing this. We're happy to assist in resolving this. Please start by visiting our Support Center page article here, https://bit.ly/3RjBW8Z Garmin

  • Rated 1 out of 5 stars

    Total garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage not even one month and it stopped working. It doesn't turn on at all. Bought on 3-05-2022 and Died after two uses on 4-01-2022.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This device includes a 12-month manufacturer’s warranty. Garmin Product support is happy to get the issue resolved. Our contact information and hours of operation, can be found at: garmin.com/support Garmin

  • Rated 2 out of 5 stars

    Basic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty mid not gonna lie I don’t know if I’d use it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective request an replacement ggggggggggggggggg

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 3 of these in the last 3 months. After about a month they just stop working.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 2 out of 5 stars

    GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to synch with car, could not use. Do not buy this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DS 66

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like Garmin used to mean quality. After less than two months, this GPS would not even turn on.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your feedback. When a device does not power on, or if the screen has become frozen and will not power off, a soft reset can help by forcing the device to reboot. This Garmin article provides soft reset instructions along with common reasons why a device might not turn on: https://bit.ly/3EoR0gK Garmin

  • Rated 1 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because the Bluetooth was not working. And the sales person told me exactly how to do it and I couldn’t get it to come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no help on upload ,cant get help from garmin, best buy wont help please dont buy you wont make it to were you want to go.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin Product Support is happy to help. Our contact information and hours of operation can be found on the Garmin website at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    Not As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it didn’t work as advertised

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a large screen gps - this one is it - super easy to install and has updates!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good GPS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I was expecting and more. So far it’s very up to date and has automatically done a couple of updates. I especially appreciate when it tells me there are traffic slow downs ahead and offers alternate routing. I highly recommend it, and also the larger display size is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best device I’ve ever purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I’ve ever purchased. Being military we travel a lot. Unfortunately phones lose service or your built in navigation loses its mind. This device is simple to use but has a ridiculous amount of functions and options. I’m in love

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great standalone unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, definite upgrade over our older unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally got something worth paying the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this worked very well (I'm not to good with any electronic devices) it was very user friendly and it got me where I needed to go!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Art

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it only once so far, but it seems to be a very good gps with some new features compared to the Garmin I bought several years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Large scene, very helpful in large cities

    I would recommend this to a friend