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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1342 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the nüvi 65LM's large screen size and ease of use, finding the GPS accurate and map updates valuable. Positive feedback also highlights the clear voice guidance and good graphics. However, some users expressed concerns about the battery life and the lack of included instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,342 reviews
  • Rated 2 out of 5 stars

    Disappointed previous-Garmin owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the newer Garmin to replace our much older model because it couldn't handle the 2015 maps. Big mistake. Maybe we should have gotten an up-scale model, because our last Garmin worked well. But this one insists on taking us to unpaved roads (yes, my settings are okay), not giving us heads-up before required turns, not able to find many places, and sending us to places that are now defunct. We're debating: should we get a higher-level model or just give up? I would not recommend this particular model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system. 7 inch screen is easy to read. Voice command for many functions works well, though pronouncing of of some town names can be comical.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in US not Canada

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last 4 Garmin's I ought worked in the US and Canada. This one does not. The roaming charges on my phone for directions cost me about 100.00 so big disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions it gives takes me to areas that I know take more time. I was surprised that it didn't have traffic, the last unit I had did, but I purchased it any way. I recommend buying a unit with traffic installed.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review on your Garmin nüvi 65LM. We are sorry to hear your device has encountered some difficulties. We would like to take this opportunity to provide some assistance.

      Regarding your device providing directions which took more time, first off we are sorry this occurred and secondly we would encourage you to check the navigation settings on the device to ensure it is set up the way that should provide you with the most desired routes. Lastly, since your device comes with the nuMaps Lifetime subscription, we would also recommend to update the mapping on the device. You may use Garmin Express to update the firmware and mapping. If you don't have this program, please visit www.garmin.com/express to download and install this program to a compatible computer.

      Regarding the traffic feature on your device and your previous device, Garmin labels all of the automotive devices with either "LM", "LMT" or possibly "LMTHD". Each letter or set of letters represent a feature. The "L" stands for lifetime. The "M" stands for maps. Lastly the "T" stands for traffic. Any time you see LMT it will have lifetime maps and traffic. Your device has "LM" which means it comes with lifetime maps but no traffic feature.

      We appreciate the recommendation for getting the traffic feature on the device and for future reference we recommend to find one with "T" in the name.

      Please visit www.garmin.com/support to reach out to Garmin Automotive Customer Care if you require more assistance.

      Again, thank you for your review. {CW} Garmin

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best Value and Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, great value, no problems at all, big screen allows you to see nice and easy. Highly Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS for your family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new GPS . This GPS is very user friendly great for the entire family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice large screen at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS unit is one fo the best values in this price range. The screen is large and the software from Garmin works very well. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of my last Garmin because it was telling me to turn after I had already passed the street, this one could be a little better in the same area

    I would recommend this to a friend
  • Pros mentioned:
    Map updates

    Rated 5 out of 5 stars

    Excellent gift - works great with lifetime updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my brother as a gift and I have seen it work - excellent - sleek - lifetime map updates - reliable brand - great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the new screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Garmin GPS, especially the larger screen. Also the fact that it has light control so it is easier to see either day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Would never take a trip without my Garmin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my Garmin. I would never take a trip without it. The larger screen makes it easier to see.

    I would recommend this to a friend
  • Pros mentioned:
    Map updates

    Rated 4 out of 5 stars

    Does what I bought it for just hope update on maps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just hope the updates on map each year comes through with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and then head on your way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting the GPS up was easy. Reading it as I travel was very helpful. Love the split screen when approching exits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is accurate and functions well. The pronunciations of streets is, at times, hysterical but you know what she means.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love Garmin with lifetime maps updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger screen is really, really handy. No more wondering if I can see where I'm supposed to TURN. Really a great Garmin

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great GPS with detail info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this GPS last month, first time little confuse with short cut and functionality, as you tried several time this one has more detail on restaurant and gas station as you driving on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Garmin GPS product and this one is fantastic. Great display and updating is very easy using Garmin Express software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good all around navigation tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this navigation tool for use in rental cars that do not have a built in navigation system. In my limited tests so far, it did an excellent job of finding a location or business. It has a good library of sites and locations of businesses, hotels, gas stations, etc., near a designated destination.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big helper for a kind of newbie driver like me. I can't instantly remember the road I'm heading to & back & this gadget is a real help.

    I would recommend this to a friend
  • Pros mentioned:
    Map updates

    Rated 5 out of 5 stars

    Wonderful! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it registered it with free upgrades! Works fantastic. Already took road trips

    I would recommend this to a friend