Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 10886171
Customer reviews
Rating 4.2 out of 5 stars with 1372 reviews
(1,372 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Glad I took the chance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d bought an earlier version of this machine about 5 yrs ago and it was nothing but trouble.. time and time again I’d have to call for repairs on it because it kept freezing up.. that little blinking light show it would put out when things had gone awry had really gotten old. Since I was pretty much stuck with having to get a stacked unit, I’d looked at separate units you could stack.. problem with those was I wouldn’t be able to have a pedestal underneath because it wouldn’t have gone through the doorway to get installed and I’m way too old and crippled to have to get on my hands and knees to get clothes out of the washing machine. I don’t know what GE did, but they finally got this one right. Wash cycle takes about one hour and clothes come out extremely well spun so the dryer doesn’t have to work very long to get things dry. Another perk from the older version is this one is so quiet! I keep going in to check on it because I can’t hear it running like I could the old one. Their older version was like listening to a jet plane with engine trouble when it was spinning. Another plus for this unit is it not only has a sensor setting for the wash size, but you can choose your settings yourself.. THAT was a biggie for me. Also, the water fills from the top so I can run the water over my soap cap rather than having to dump it in first. I’ve had this one for almost a month and not a single problem. I did notice that sometimes, not always, if I started the dryer right away after it finished and I hadn’t turned the washer setting to off, the wash lights would come on.. I just turn the dial to off and no problems. I have, once again, become a fan of GE appliances, but will admit, I got the extra 5 year warranty... just in case.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 3 out of 5 stars
Great for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes purchases are just so-so other times you hit a home run. Unfortunately the GE Unitized spacemaker washer and dryer was to be several unforeseen complications in a purchasing exercise. We purchased our current condo almost a year ago and it came with an older model Whirlpool Unitized set. It was older, noisy and ready to be replaced. On spec and even in the store, the GE model was very nice looking, and seemed to be exactly what we were looking for to replace our current stackable. We were limited in space as the condo has a closet that fits to standard stackable appliances or this one sized unitized configuration. We decided to replace like for like and unfortunately the cosmos were just not going to let us do it. The story ends great but just is not what we expected at time we were making the decision on the GE. The delivery was prompt, team were great and then the first problem occurred. After unboxing a brand new set, the dryer door wouldn't latch and there were dings and places where the metal casing was bent. The delivery team was really good and said we should send this back. We did and waiting for a new set to arrive. This was disappointing. At the cost of nearly 1400 dollars, I was never feeling the value of the models equaled the price. I was uncomfortable but we asked for a second delivery of a new unit. When the second unit arrived, it was even worse. Out of the carton, the dryer door handle had a sharp metal piece exposed and plastic pieces were cut up and scarred and a few more metal dings. How does a new appliance get damaged inside a box showing no signs of any trauma. Anyway, even though the GE model on paper exceeded our hopes, the 1400 price tag is in my opinion too high for the quality of the appliances from the factory. They had to be damaged before placing into the boxes. Not one but two or I would have just written it off to a fluke. Now the good news, after speaking with our local BestBuy, they really cared about our experience. We actually measured the closet and we could fit a standard size stackable set. We chose the LG stackable washer and dryer. It arrived perfect, clean, fit in the closet and was ready to go. Our last set in our home we sold was the top loading version of these same models. For just a hundred dollars more we go tremendous quality and features compared to the unitized set. I really was rooting for the GE set but in the end, we ended up with a better solution for our needs and we thank GE for their delivery support and rush to get us a replacement. They also took back the units without any problems. It was rare in my opinion but two times experiencing inferior quality units and the price were leaving me uncomfortable. I am not a laundry expert, but just as a consumer, I would think the GE unitized set should be priced in the 1000 range. When adding power cords, vents, and the lack of features commonly found on similarly priced 1400 dollar washers and dryers, we ultimately decided to just buy the standard models to the unitized version. I hope GE figures out what is going on in these sets before they are packed. They are outstanding for small spaces and for those who only need the basic washer and dryer. If the price was 999, many in that space would have an easy winner. At $1199-1400, even on sale, quality and limited features don't compare with separate stackable units. I am just trying to be real. I like the GE models, just had a couple of hiccups trying to purchase them. Hopefully others have better luck. Don't write them off for my experience alone.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello EHayden1, thank you for your review. We are sincerely sorry your were not pleased with your unitized washer/dryer. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Rated 5 out of 5 stars
Compact yet not small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, great for compact space in MIL next-gen
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washer /dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price! Highly recommend these they are efficient and quiet
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer stack is easy to use and it doesn't take too much space. I do recommend it
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Operates well and easy to use. Quick drying
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .It's great to hear you're enjoying your washer and dryer combo! We’re glad it’s easy to use and provides quick drying performance. Thanks for being a part of the GE Appliances Family. Lauren@GEAppliances
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s made for small spaces. I love my new laundry room. The dryer is so quiet it’s works good!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
W/D
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price bought for my rental property and it fits in the closet perfectly
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Combination washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had a quick delivery. Machines work wonderfully. The installation was easy and the old machines were taken away. Very happy with the service and product.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took us a while to understand how the GE stackable was different from our old washer/dryer. It made more noise than we expected. But once we understood how and why is worked the way it did ( we had to call a GE tech because we thought the machine was broken since it made loud noises during agitation). It works fine in terms of cleaning an drying the laundry.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was larger than I expected and am very pleased with my purchase.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Nice w&d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Ive wanted one for my small place.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks small but it does good size loads. It spins so well it makes drying time shorter. Highly recommend this unit especially for small spaces.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good machine, but noisier than I expected. I still like the machine overall
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washing Dryer Center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Machine, easy to use does a better job than prior machine
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Like it so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Bought this to replace a GE stackable that was a little smaller. It has a good capacity (especially for a space saving design) and does a good job of washing & drying.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Good large size stackable perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for the price. Fits our space perfectly.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your washer is working well for you and fits perfectly in your space. We are so glad to hear it fit your price point. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Rated 5 out of 5 stars
Perfect for tight spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quiet and ease of use and Perfect for tight spaces
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Works like a washer/dryer should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitate to purchase this after reading other reviews but glad I went through with it. Its works well and is small enough to fit in what used to be a closet.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Good product with too many choices.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tub load does not allow for enough water when you set it on expected level. For medium loads, you have to set it for large loads. And unless you choose it, it really doesn't give you a full rinse cycle.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend
























