Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 10886171
Customer reviews
Rating 4.2 out of 5 stars with 1375 reviews
(1,375 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Convenient and dependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little gem expands the feel of the laundry room and allows for the ironing board to be utilized on the spot. It handles a variety of load sizes and dries clothes efficiently. If you have the right electrical outlet, there's no reason to pull a gas line.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 1 out of 5 stars
Crap Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this machine has been nothing but problems since I got it, its been less than a year and it's wont even turn on. Fills with water constantly. Bought it Best Buy but they wont do anything to make it right they just tell you to contact GE. Would NEVER purchase again and don't recommend to others.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your unit's washer not working. We recommend checking that the drain hose is not kinked or improperly connected. Make sure to straighten the drain hose and ensure the washer is not sitting on it. The top of the drain outlet should be less than 8 ft (2.5 m) above the floor. Additionally, make sure the unit's power cord is plugged securely into a working outlet, and perform an electronic reset by turning off the breaker for 3 to 5 minutes and then turning it back on. For additional information, you can visit page 17 of the owner's manual here: https://content.syndigo.com/asset/b9e54cdd-2dde-4e89-b51a-e1ccfb511b1a/original.pdf
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Rated 3 out of 5 stars
A real space saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works, isn't that nice. Everything works, isn't that nice.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
GE unitized washer dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has surpassed my expectations so far. It washes well and dries very quickly. I was a little skeptical at first. But after using this product every other day for three weeks, I am very happy with this purchase.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this model. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
-Sylvia@GEA
Rated 3 out of 5 stars
Works well, but very noisy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but very noisy!!!!....................
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jean, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your washer/dryer combination unit. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our laundry design and development team for future improvements. -Chris@GEA
Rated 5 out of 5 stars
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient, EXACTLY what we needed for the space. I am short, and this was THE stack-able that I could reach the back of the dryer. Glad we went with GE!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 3 out of 5 stars
Good dryer. Washer, not so sure.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine makes strange noises and has odd smell.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE. I bought this machine 5/2024 and its 11/2205 and the motor is leaking oil amongst many other issues. The cost to repair is more than a new machine, which I assure you will not be this one. Beyond frustrated at this purchase.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your washer leaking oil. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 4 out of 5 stars
Space saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up by Best Buy employees. Provided additional space for condo. Happy with washer and dryer.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Love the size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer a little slow, I’m used to 20 minutes MAX with my 30 yo Maytag, but it cleans well.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit, 4stars because it doesn't include pig tail to connect
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Easy to operate
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it makes it easy to choose the perfect cycle for different types of loads of clothes including water level. Quiet running washer and dryer that I forget its on sometimes. Best thing is it promises to be energy efficient.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Laundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laundy is really nice i recommend to my freind
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Beyond met my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine and dryer. Fit perfectly in a small space.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Pleased with unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team led by Doc was excellent. First delivered unit was damaged. Doc worked with me to make certain second unit was delivered during a tight window for my time. So far,unit is working perfectly.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 2 out of 5 stars
Teamwork
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this type makes to much sound and only a few pieces in the machine to wash you'll be washing allday
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
If You Like Headaches, Buy this Washer/Dryer Combo
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself a massive and persistent headache, and do not purchase this unit. We've had this unit for two years, and from the very start, it's been a problem. We purchased a warranty for it, but even that has been a waste of money. The Geek Squad as well as the subcontractors they send out have been unable to get this unit to a point of reliability. It keeps breaking down and never from the same issue. Most recently, it started smelling like it was on fire. It also shakes so violently that it has completely crushed the dryer vent hose, but because the vent hose isn't technically part of the unit, the Geek Squad won't replace it as part of the repairs (even though the Geek Squad provided and installed the original vent hose). Everything about this purchase has been a disappointment.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Mina, thanks for taking the time to write a review for your model! We're sorry to hear about the issues that you've had with your model. We're sure that's frustrating for you and your family. We do hope that you and Best Buy are able to have your model repaired soon. Since you have an extended warranty with Best Buy, your best option would be to continue to work with them to have these issues addressed. We hope that this helps and that you're staying safe. -Michael@GEA
Rated 4 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a good job cleaning and drying clothes. nothing more to say
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Ge great quality space saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pricing from best buy and fits in the smaller space very well. Also very good quality.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Well Built and Does the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased a few of these, and find that GE makes a decent stack W/D. Have not experienced major problems before and expect few to none with this one as well!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend
























