Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 10886171
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on space. Horrible at actually cleaning clothes. Lint is absolutely everywhere.
No, I would not recommend this to a friendNever ever buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of CRAP ever. Best Buy doesn’t deliver locally - it’s a freaking 10 day wait time for delivery and then 3 weeks later to pick up junk
No, I would not recommend this to a friendDon't buy this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a footing broken. The color cycle does not advance. The agitator is loud and/or is not working properly maybe having to do with broken footing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello NeserinNC, thank you for your review. We are sincerely sorry your washer/dryer combination unit is not agitating properly and that the color cycle is not operating as expected. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further! -Chris@GEA
Do not buy it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage! Works rarely even when it is only used a few times a month. Horrible reliability for a new appliance!!! Buy something else!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We are sorry that you have had some issues with your dishwasher. We apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Our hope is that a service call can remedy any issues you may be experiencing. Stay well. Geoff@GEA
product not completely installed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.employees do not give complete explanation on products! gas line to short to install need to vvaite another vveek to use dryer!
No, I would not recommend this to a friendWasher dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer stop working after a month, worst set I’ve ever had
No, I would not recommend this to a friendGreat washer/dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased due to other positive reviews and not disappointed at all. Clothes come out clean
I would recommend this to a friendManager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was not done correctly and it is leaking all over. Please send someone to correct so that we can use it.
No, I would not recommend this to a friendCheap looking on the back as far as hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered damaged and it looked cheap. upgraded to the LG which was a much better machine
No, I would not recommend this to a friendWasher dryer unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several of this same item for other properties and this one was really not very good. Quality is inferior.
No, I would not recommend this to a friendGreat washer and dryer very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth transaction installers were great. Product is very quiet
I would recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor washer and dryer , leaked and caused damage to my floor .
No, I would not recommend this to a friendRuining my clothes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for just over a month. Getting black marks indicating worn seal all over my clothes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so sorry to hear you are having this issue with your new washer/dryer. Black marks on clothing may be the result of the collar or cuff rubbing between the dryer drum and drum slides. This may occur if the dryer drum slides are worn or a felt seal is mispositioned or defective. This is not the ownership experience we want for you and your family and can understand your frustration. If you haven't already, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We apologize for your inconvenience.
If you have any questions, please reach out to us via social media in a private message with your model and serial number, address, email address and phone number. Thank you! Joyce@GEA
Very complicated to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since purchase day and still not operating right. Water doesn’t drain and waiting on a tech to fix it. Very disappointed.
No, I would not recommend this to a friendRegret purchasing this machine!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is very problematic. Had to serviced 3 times within a year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Needing to have your unitized washer/dryer serviced three times in a year is certainly not something we would expect to happen. If you're still having issues with it and need help, let us know. We are here for you. -Chris@GEA
Laundry unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door hinged not reversed as requested. Refused delivery
No, I would not recommend this to a friendGElaundry
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return twice due to both sets were faulty..
No, I would not recommend this to a friendSpacemaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months the machine isn't working at all. Very disappointed in this purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello OHNO - Thank you for being part of the GE Appliances family. We are very sorry to hear about the early trouble you have experienced and hope you will take advantage of the warranty. Service appointments may be scheduled by calling GE Service at 1-800-432-2737. Please let us know if you have any more questions. - John@GEAppliance
Had to replace it twice and then went with a whirp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good would not buy again. Would not recommend bad Really bad Had to replace it twice
No, I would not recommend this to a friendAvoid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 90 days and broke down. Horrible and service at Best Buy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Well that sounds frustrating and very inconvenient. This is not at all what we strive to provide and we hope to have the opportunity to assist. Please call 1-800-432-2737 to schedule warranty service through us here at GEA. We look forward to hearing from you. - John@GEA