Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 12375530
Customer reviews
Rating 4.2 out of 5 stars with 1378 reviews
(1,378 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Rated 3 out of 5 stars
Great for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes purchases are just so-so other times you hit a home run. Unfortunately the GE Unitized spacemaker washer and dryer was to be several unforeseen complications in a purchasing exercise. We purchased our current condo almost a year ago and it came with an older model Whirlpool Unitized set. It was older, noisy and ready to be replaced. On spec and even in the store, the GE model was very nice looking, and seemed to be exactly what we were looking for to replace our current stackable. We were limited in space as the condo has a closet that fits to standard stackable appliances or this one sized unitized configuration. We decided to replace like for like and unfortunately the cosmos were just not going to let us do it. The story ends great but just is not what we expected at time we were making the decision on the GE. The delivery was prompt, team were great and then the first problem occurred. After unboxing a brand new set, the dryer door wouldn't latch and there were dings and places where the metal casing was bent. The delivery team was really good and said we should send this back. We did and waiting for a new set to arrive. This was disappointing. At the cost of nearly 1400 dollars, I was never feeling the value of the models equaled the price. I was uncomfortable but we asked for a second delivery of a new unit. When the second unit arrived, it was even worse. Out of the carton, the dryer door handle had a sharp metal piece exposed and plastic pieces were cut up and scarred and a few more metal dings. How does a new appliance get damaged inside a box showing no signs of any trauma. Anyway, even though the GE model on paper exceeded our hopes, the 1400 price tag is in my opinion too high for the quality of the appliances from the factory. They had to be damaged before placing into the boxes. Not one but two or I would have just written it off to a fluke. Now the good news, after speaking with our local BestBuy, they really cared about our experience. We actually measured the closet and we could fit a standard size stackable set. We chose the LG stackable washer and dryer. It arrived perfect, clean, fit in the closet and was ready to go. Our last set in our home we sold was the top loading version of these same models. For just a hundred dollars more we go tremendous quality and features compared to the unitized set. I really was rooting for the GE set but in the end, we ended up with a better solution for our needs and we thank GE for their delivery support and rush to get us a replacement. They also took back the units without any problems. It was rare in my opinion but two times experiencing inferior quality units and the price were leaving me uncomfortable. I am not a laundry expert, but just as a consumer, I would think the GE unitized set should be priced in the 1000 range. When adding power cords, vents, and the lack of features commonly found on similarly priced 1400 dollar washers and dryers, we ultimately decided to just buy the standard models to the unitized version. I hope GE figures out what is going on in these sets before they are packed. They are outstanding for small spaces and for those who only need the basic washer and dryer. If the price was 999, many in that space would have an easy winner. At $1199-1400, even on sale, quality and limited features don't compare with separate stackable units. I am just trying to be real. I like the GE models, just had a couple of hiccups trying to purchase them. Hopefully others have better luck. Don't write them off for my experience alone.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello EHayden1, thank you for your review. We are sincerely sorry your were not pleased with your unitized washer/dryer. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Rated 5 out of 5 stars
good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.washes great does what it suppose to do i like it i would buy it again
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 2 out of 5 stars
Buy at your own risk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model began not spinning the clothes initially. Even though it was brand new. The warranty covered someone to come out and diagnose the issue and fixed it. The dryer seems to take a couple cycles to really dry the clothes well. Overall I’m unhappy with this purchase compared to my 20 year old washer and dryer which has never given me problems.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sorry to hear that you’ve been less than impressed with your new washer unit. We are glad that our service team was able to resolve the issue with your washer. If we can help with your dryer unit feel free to reachout to us on any of our social media pages with the model and serial number on your unit. We will be happy to help!with any concerns you have. Dianna@GE Appliances
Rated 5 out of 5 stars
New washer dryer unit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. The delivery was excellent. The workers were professional and worked fast and efficient.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Good Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very satisfied with my experience so far. The unit is easy to install and easy to use. Price was fair and comparable to other units available online. I have had the unit for a few weeks and have not had any technical issues, nor issues with the quality of the wash cycle or drying time. I tend to use cold water and lower heat settings, and for that, the unit is great.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s made for small spaces. I love my new laundry room. The dryer is so quiet it’s works good!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend Rated 5 out of 5 stars
GE 3.8 W/D Laundry Center
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has a large capacity equal to the size of a side by side full size washer. The knobs and features are easy to use and it does a great job washing and drying with plenty of various settings.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washer Dryer Combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box just like new. No difference except for the price. Functions 100%
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took us a while to understand how the GE stackable was different from our old washer/dryer. It made more noise than we expected. But once we understood how and why is worked the way it did ( we had to call a GE tech because we thought the machine was broken since it made loud noises during agitation). It works fine in terms of cleaning an drying the laundry.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Top single washer/dryer combos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and very spacious for my closest Love the 2 in 1 idea. Cleans my clothes very well.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Stackable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been wanting a new washer and dryer. The employee was very helpful. I love my stackable unit.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washing Dryer Center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Machine, easy to use does a better job than prior machine
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good machine, but noisier than I expected. I still like the machine overall
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Like it so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Bought this to replace a GE stackable that was a little smaller. It has a good capacity (especially for a space saving design) and does a good job of washing & drying.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
go to for stacker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent sized capacity. good quality fit perfectly in the space i had
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washer /dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price! Highly recommend these they are efficient and quiet
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Combination washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had a quick delivery. Machines work wonderfully. The installation was easy and the old machines were taken away. Very happy with the service and product.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks small but it does good size loads. It spins so well it makes drying time shorter. Highly recommend this unit especially for small spaces.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for tight spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quiet and ease of use and Perfect for tight spaces
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend Rated 5 out of 5 stars
Laundry and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for a small families like 4! We love it!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend

























