Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 12375530
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this product highly for its overall performance, generous capacity, and space-saving design. While users appreciate the ease of use and quiet operation of the dryer, some have noted that the washer can be a bit noisy during operation. Additionally, a small number of users reported minor challenges regarding the installation process and occasional issues with the spin cycle locking mechanism. Overall, the appliance is well-regarded for its efficiency and appropriate size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Washer performance
I love this washer/dryer unit. Cleans/dries great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received the unit today and have washed and dried over 3 loads of clothes already. It has so many more features than my previous unit which was also a GE spacemaker. I would recommend this unit to anyone with limited space in their home. It does a superb job of cleaning and drying.
I would recommend this to a friend - Pros mentioned:Capacity
Better than expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was larger than I expected and am very pleased with my purchase.
I would recommend this to a friend You want this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this compact unit that has tons of space inside. I used this while in a temp apartment and then bought it for our new home instead of the free day front loads. Still has an agitator and holds a ton. Works great
I would recommend this to a friend- Pros mentioned:Capacity
My laundry center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit works quite well.The capacity is a lot more than i at first imagined.
I would recommend this to a friend - Pros mentioned:Size
Perfect combo size and space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient large size washer dryer combo. Perfect for our condo and the remodel of our bathroom. The size allowed us to use space more effectively and move the laundry from the basement to the first floor.
I would recommend this to a friend - Cons mentioned:Noise level
Washer is too loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service in the store was excellent. The washer is too loud.
No, I would not recommend this to a friend - Pros mentioned:Capacity
Laundry and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for a small families like 4! We love it!
I would recommend this to a friend - Cons mentioned:Spin cycle
Robyn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my appliances at home are GE reason why I bought my washer & dryer from GE. After a month of use it began leaking. Did call GE and it was fixed; the problem was during installation, service forgot to tighten the hoses and to open the hot water. Still need to report to GE when spinning it goes crazy !!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear that your new washer began to leak and that you're still needing service after one appointment. We never want this ownership experience for our consumers so we can imagine how aggravating this would get. To get squared away, we recommend once again scheduling service under warranty. Our technician will make sure your washer is running like new. We can't thank you enough for your loyalty to us and we're wishing you the very best. We're happy to have you in the GEA family. - Guy@GEA
- Cons mentioned:Noise level
Nice unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our vacation home. It works great, the only downside so far is that it is a little noisy
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Good but Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is a great size but the washer runs very loud.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks for the review! We apologize for the issues you're having with your washer and know how frustrating this must be. We are deeply appreciative our customers, and we will use this review as an opportunity for improvement. There are a number of noises that come from a washer. Bumping is the most common noise. A loud bumping noise could mean that the load is off-balanced. We recommend loading items evenly around the outside of the basket, filling in towards the center on larger loads. For larger items like sheets, blankets and towels, it is important they are not placed on, or wrapped around the agitator. Load them around the outside of the basket. For more information, we suggest looking in the owner's manual under the "Loading" section.
If any more questions should arise, feel free to contact us. We thank you for choosing GE Appliances, and we hope you have a great day!
-Sylvia@GEA
- Cons mentioned:Noise level
Would recommend this item.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a very good job of getting clothes clean and dry. Not very noisy -
I would recommend this to a friend - Pros mentioned:Overall performance
Nice w&d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Ive wanted one for my small place.
I would recommend this to a friend - Pros mentioned:Size
SpaceSaver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this set doubled the size of my laundry closet enabling me to have a table on which to fold my clothes. Also having the dryer eye level is so great…never have to stand on my head to retrieve my clothes! Perfectly washes and dries my clothes.
I would recommend this to a friend - Pros mentioned:Capacity
Big loads of clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the washer and dryer. I regret not buying it before. It is big enough to wash big loads of towels and loved it too because I can wash my bed blankets.
I would recommend this to a friend - Pros mentioned:Size
Great Fit for Small Spaces
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small enough to fit in the compact room my apartment provides for in unit hookup yet has a large enough washer and dryer that I don’t have to do a million loads on laundry.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and installation process. Almost ordered through a competitor and am happy I stuck with Best Buy.
I would recommend this to a friend - Pros mentioned:Capacity
GOOD BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Washes and drys well. Lots of cycle choices
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer is efficient. I love the option of the black color but it looks more blueish, which is fine with me.
I would recommend this to a friend Thumbs up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not what I was wanting in the beginning but with the space that we had it worked perfectly.
I would recommend this to a friendGreat Purchase!!!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer dryer combo. Smaller footprint yet washer and dryer big enough to get the job done. Loving the extra space for folding clothes and storage.
I would recommend this to a friend