Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 12375530
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this product highly for its overall performance, generous capacity, and space-saving design. While users appreciate the ease of use and quiet operation of the dryer, some have noted that the washer can be a bit noisy during operation. Additionally, a small number of users reported minor challenges regarding the installation process and occasional issues with the spin cycle locking mechanism. Overall, the appliance is well-regarded for its efficiency and appropriate size.
This summary was generated by AI based on customer reviews.
new ge washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a rough ride the first one I bought was a complete lemon It took a yr almost to the day to receive this one but Im very happy with it GE was wonderful to work with and Best Buy stood beside me I had purchased a warranty and Best Buy honored it on my new one That was very important because I purchased the 5 yr warranty and they didn't have to transfer it over but they reimbursed me for it so I was able to buy a new one for my new washer Thank You Best Buy for your honesty and doing the right thing
I would recommend this to a friend- Pros mentioned:Capacity
Washer/dryer unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were careful and so polite. The complete washer/dryer unit saves space and has large capacity inside.
I would recommend this to a friend - Pros mentioned:Overall performance
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had to get a new one because my old one broke and this is serving me very well.
I would recommend this to a friend luis c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great and fit the space perfectly. Very quiet.
I would recommend this to a friend- Pros mentioned:Overall performance
Honey, Stop the Car!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE makes a great product and if we have to buy another, we will stick with this model. Very impressed with the geek squad service, ans all the measures they put into place.
I would recommend this to a friend - Cons mentioned:Noise level, Spin cycle
Noisy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly Noisy. It shakes the whole building during the spin cycle and the noise is crushingly loud. The spin cycle runs for about 20 minutes. I had to send the first one back because neither the washer nor the dryer worked. Also, the Best Buy employee who called about the installation was extremely rude.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your unitized washer/dryer is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Bad dryer, bad service, don’t recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, they arrived with a banged up washer/dryer. They had to return it and reschedule. This time, they scheduled the delivery on a different day, 3 days before the haul-away. The unit arrived with water in it (seems like it had been used). The kicker—the washer “start” button literally broke on the very first wash! I couldn’t believe it. See photos—the button is NOT supposed to indent like that. It literally got pushed within/behind the outside casing. It’s supposed to remain out, like the dryer button.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Washer/dryer combo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit fits great in the small area I needed it installed in. Runs Excellent as well.
I would recommend this to a friend - Pros mentioned:Size
Little launderer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a small space and does laundry beautifully
I would recommend this to a friend - Pros mentioned:Capacity
Easy to operate. Easy to understand the controls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old unit was near to fail after 28 years. Trying to be proactive, I did my research and bought this one from Best Buy. Store employees, Marcie and Stan were very helpful.
I would recommend this to a friend - Pros mentioned:Capacity
Great for limited space
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in small spaces but has plenty of capacity for everyday use.
I would recommend this to a friend - Pros mentioned:Size
Lovecleanclothes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size!! Not as small as you think!!!! Love it!!!!!
I would recommend this to a friend - Pros mentioned:Size
Would buy again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly in my remodeled space. Washes and dry's like a dream. Perfect for just the 2 of us
I would recommend this to a friend - Pros mentioned:Washer performance
Doesn’t take up a lot of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer gets used a lot and does a great job. The only reason I gave it a three is the sensor on the door broke and it stopped working soon after we bought it. But after fixed works like a charm
I would recommend this to a friend - Pros mentioned:Washer performance
great set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works wonderful, does not take lots of space, washes well, and dryer is great
I would recommend this to a friend Combo/Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo for a good price. Simple combo with many setting.
I would recommend this to a friend- Pros mentioned:Overall performance
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a delay so I couldn’t see what was happening but its okay, and also I think your service is amazing!
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great efficient works great nice service people. Great
I would recommend this to a friend - Pros mentioned:Capacity
Excellent GE Laundry Center
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great machine. Delivery to the 4th floor was a little tricky, but the 2 dekivery guys were amazing
I would recommend this to a friend - Pros mentioned:Ease of use
Quiet Space Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small spaces. Easy to operate and use. Very quiet operation, you’ll hardly notice it’s in use. Large drum fits 2 queen comforters and 1 king. Dryer is efficient and dries well.
I would recommend this to a friend