Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 12375530
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this product highly for its overall performance, generous capacity, and space-saving design. While users appreciate the ease of use and quiet operation of the dryer, some have noted that the washer can be a bit noisy during operation. Additionally, a small number of users reported minor challenges regarding the installation process and occasional issues with the spin cycle locking mechanism. Overall, the appliance is well-regarded for its efficiency and appropriate size.
This summary was generated by AI based on customer reviews.
Average. Was hoping for better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit looks nice. Delivery was great. But, BIG DOWNFALL. The is no dryer buzzer for cycle completed. That's a real pain. Especially when mulitasking. Unit is just over 1 year old. Washer knob backing just snapped for no reason. Not real happy. Cheap plastic backing which the knob is attached to. Hoping it's covered by warranty.
I would recommend this to a friendBrand response from GE Answers
Posted .We certainly know how no end-of-cycle signal would be a pain, especially while multitasking. On top of that, we're sorry that you haven't enjoyed your washer/dryer's finish, and design, either. We've made sure to pass your comments along to our laundry design team for future improvement. If there is anything we can help you with, please let us know. We are here for you. -Chris@GEA
Great for small spaces
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it! So much more space in the laundry room.
I would recommend this to a friend- Pros mentioned:Size
Flawless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Effortless washer dryer system. Beauty in my closet. Perfect fit
I would recommend this to a friend Great washer/dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/dryer for the price. Space saver and nice looking
I would recommend this to a friendGets unbalanced easily.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Towels always get unbalanced even though I evenly distribute them. The only reason I purchased this is because I dislike the front loading washers and I do t have room for a side by side set.
No, I would not recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good value and the delivery was seamless. Great company to do business with
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with your washer and dryer, and also had a great experience with delivery! If you’d like to share your feedback with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the unit will serve your needs well for a long time to come! -Sarah@GEAppliances
- Pros mentioned:Ease of use
Fine unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with wash/dry experience, ease of operation.
I would recommend this to a friend Washer Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great!! Nice price!! Installation was done care fully
I would recommend this to a friendSHALLOW WATER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint I have is that the unit doesn't use enough water. When using small load water is barely in the tub. I can only put in 3 garments. I don't think this is normal. The Super load, well is not super load. At super load the tub fills maybe slightly over half of the tub.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. Doesn’t take up a lot of space and easy to use.
I would recommend this to a friend Great Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like me new washer/dryer. The washing machine has a very large tub and I am finally able to wash my dog’s bed and my duvet. The dryer also holds a LOT and does a good job of drying without tangling and wrinkling.
I would recommend this to a friend- Pros mentioned:Overall performance
great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very helpful salesman; it was a great visit to Best Buy
I would recommend this to a friend - Pros mentioned:Size
AWEsome unit for space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small house and this unit fits perfectly in the spot
I would recommend this to a friend - Pros mentioned:Washer performance
Very coml
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great washer and dryer But it's so complicated
I would recommend this to a friend - Pros mentioned:Washer performance
Works great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo set. Very quiet and the dryer works great
I would recommend this to a friend - Pros mentioned:Overall performance
Should of purchased it from Lowes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer once we got one that worked. The first one had to be returned due to the dryer not working. Customer service is horrible and don't waste your money on the geek support. It was zero help.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use awesome and great for small spaces!
I would recommend this to a friend Nice Unit
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this unit for 9 months now it has been great. The first one came but was damaged internally. Best Buy had a replacement in 3 days. No problems easy setup and it works great.
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement and price. Works fine. Would recommend.
I would recommend this to a friendLove our new washer/dryer set!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Axel helped us in the store & was the most helpful employee! He knew all his information & anything he couldn't answer right away, he found out for us before we left the store! The delivery team was excellent as well! Installation was a breeze & we love our new washer/dryer set :)
I would recommend this to a friend