Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 12375530
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Good dryer. Washer, not so sure.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine makes strange noises and has odd smell.
No, I would not recommend this to a friendGood washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this washer/dryer. It isn’t fancy, but it cleans well and dries relatively quickly
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional a n d courteous. Our salesman was very informative also
I would recommend this to a friendLove the size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer a little slow, I’m used to 20 minutes MAX with my 30 yo Maytag, but it cleans well.
I would recommend this to a friendSpace saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up by Best Buy employees. Provided additional space for condo. Happy with washer and dryer.
I would recommend this to a friendGE tower washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God value for money. Very pleased with purchase and installation service
I would recommend this to a friendheadache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an open box first it wouldn't spin. Returned and bought a new one after 5 weeks it stopped filling with water. Im tossing in the towel and changing brands
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly understand how important it is to have your washer working properly. If you still have your unit, we strongly encourage you to take advantage of your one-year warranty with us by calling 833-426-3393 so our Bodewell technicians can review thoroughly. -Kacie@GEAppliances
Stacked washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People that delivered and picked up old appliance were wonderful. Very cooperative!
I would recommend this to a friendGood unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit, 4stars because it doesn't include pig tail to connect
I would recommend this to a friendGE laundry center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works as designed sleek stylish design
I would recommend this to a friendEasy to operate
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it makes it easy to choose the perfect cycle for different types of loads of clothes including water level. Quiet running washer and dryer that I forget its on sometimes. Best thing is it promises to be energy efficient.
I would recommend this to a friendPleased with unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team led by Doc was excellent. First delivered unit was damaged. Doc worked with me to make certain second unit was delivered during a tight window for my time. So far,unit is working perfectly.
I would recommend this to a friendIf You Like Headaches, Buy this Washer/Dryer Combo
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself a massive and persistent headache, and do not purchase this unit. We've had this unit for two years, and from the very start, it's been a problem. We purchased a warranty for it, but even that has been a waste of money. The Geek Squad as well as the subcontractors they send out have been unable to get this unit to a point of reliability. It keeps breaking down and never from the same issue. Most recently, it started smelling like it was on fire. It also shakes so violently that it has completely crushed the dryer vent hose, but because the vent hose isn't technically part of the unit, the Geek Squad won't replace it as part of the repairs (even though the Geek Squad provided and installed the original vent hose). Everything about this purchase has been a disappointment.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Mina, thanks for taking the time to write a review for your model! We're sorry to hear about the issues that you've had with your model. We're sure that's frustrating for you and your family. We do hope that you and Best Buy are able to have your model repaired soon. Since you have an extended warranty with Best Buy, your best option would be to continue to work with them to have these issues addressed. We hope that this helps and that you're staying safe. -Michael@GEA
Beyond met my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine and dryer. Fit perfectly in a small space.
I would recommend this to a friendOur purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with Best Buy' s response to our problem. The new set is in and working . Yippee
I would recommend this to a friendTeamwork
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this type makes to much sound and only a few pieces in the machine to wash you'll be washing allday
No, I would not recommend this to a friendLaundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laundy is really nice i recommend to my freind
I would recommend this to a friendGreat for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint was the price, everything else was fantastic including the installers. Great experience overall and love the washer/dryer. Only thing it can't handle is large blankets.
I would recommend this to a friendBeware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is fine. The washer is another story. If you must get this model, DO NOT use the automatic fabric softener dispenser. The instructions tell you about cleaning it, however, when I did so, the walls of the entire interior of the agitator was lined with black dried up softener. After cleaning what I could, I contacted GE who suggested I buy a bottle brush to clean in inside. However, you can only clean the top of the inside and the gook went all the way to the bottom where the brush could not reach. Also hard to do that since the lid only opens half way because the dryer is there. If you must use this product because of space restrictions, buy a Downy ball to release the softener. Also cannot soak clothes in this model, the water just drains out. You need to get an upgraded model if you want that option.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for providing a review of your spacemaker. We’re very sorry to hear of the difficulty. For further troubleshooting assistance, please send an email on our “contact us” page at: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact Otherwise we recommend contacting GE Factory Service at 1-800-432-2737. Thank you for providing your feedback and for choosing GE Appliances. Emelea@GEA
good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and did fit in the space like it should nd would recommend this product and service.
I would recommend this to a friend