Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 12375530
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this product highly for its overall performance, generous capacity, and space-saving design. While users appreciate the ease of use and quiet operation of the dryer, some have noted that the washer can be a bit noisy during operation. Additionally, a small number of users reported minor challenges regarding the installation process and occasional issues with the spin cycle locking mechanism. Overall, the appliance is well-regarded for its efficiency and appropriate size.
This summary was generated by AI based on customer reviews.
good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and did fit in the space like it should nd would recommend this product and service.
I would recommend this to a friendMy new washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer and the installers were great and they showed up on time
I would recommend this to a friendLG
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product 2 /2024 Excellent product.no issue
I would recommend this to a friendGood product at a good price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good washer dryer stackable at a very good sale price.
I would recommend this to a friendI love GE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this last spring when our previous one of a similar design failed. This is still around and kicking nearly a year later. We will see if it lasts as long as the last one. (10 years old for the last one)
I would recommend this to a friendThe delivery team did a great job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although getting an appointment to go into the store and the checkout took quite some time after the purchase I was frequently informed of where my product was. The product was delivered on the day and time line promised.
I would recommend this to a friendGreat for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint was the price, everything else was fantastic including the installers. Great experience overall and love the washer/dryer. Only thing it can't handle is large blankets.
I would recommend this to a friendYou decide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues with this washer/dryer combo except it takes an hour to wash. Is this normal?
I would recommend this to a friendEh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer is good for small space. After a month of use, some type of mechanical oil started spilling out into the washer and I don’t think it was from anything we washed since it’s only used for uniforms. It took hours to scrub those things off.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're terribly sorry to hear your clothes were getting stained. We're sure this was frustrating, so we're happy to help. The 1995 and newer washer transmission design makes it impossible for oil from transmission to get into washer and splatter on clothing. Most of the time it is caused by splatters from cooking oil. Stains from foods or cooking oils, sometimes called "invisible stains", may not be noticed as you put clothes in the washer. If not completely removed in the wash cycle, the oily spots may pick up dirt from wash water making the spots visible. The washer does not cause these spots. However, we recommend the following to prevent them: Wash garments as soon as practical after wearing, using more detergent than normal and the hottest wash water fabric can stand. Also, if your clothes do get stained, you can do the following: Rub in undiluted detergent, let stand 30 minutes and rewash, using hottest water fabric can stand. Please just keep in mind if your water is extremely hot, 150 degrees or higher, the water inlet hose(s) could start to break down, causing black greasy stains on clothes. We hope this has been useful information and we're wishing you the best. - Guy@GEA
almost made it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have loved to use it...but it did not fit in the closet. We are in a small apartment so we needed another couple of inches to make it fit. We had to go with the smaller sized one.
I would recommend this to a friendFits nice in small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a single person, not meant to be used for a large family.
I would recommend this to a friendgood washer dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.intelligent washer and dryer combo able to handle laege load with varing washing needs
I would recommend this to a friendWasher/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with delivery or installation, the guy installing it answered all my questions.
I would recommend this to a friendSpacemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process was almost seamless. AMEX questioned the charge until they were satisfied I had authorized it. The delivery guys were early and extremely efficient, courteous, and tided up after.
I would recommend this to a friendWasher dryer combo review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but cycle should have sound to let you know wash has ended.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional a n d courteous. Our salesman was very informative also
I would recommend this to a friendWasher/dryer unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with dent in top edge . Found it when we unboxed it. Other then that, it's ok.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Washerdryer, thank you for your review. We're glad to hear that you have been overall pleased with your new unitized washer/dryer. We are sincerely sorry, though, that you have your unit came with a dent in the top edge. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
- Cons mentioned:Noise level
Obnoxiously loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about this unit is the dryer is quiet and large. The washer is so incredibly loud and obnoxious I can’t even explain it, it sounds like a helicopter is landing at certain points during the cycle. I know stackables are not usually the quietest but this is by far the LOUDEST machine I have ever used and we have had GE and Frigidaires.
No, I would not recommend this to a friend Happy with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought it!! I would recommend Best Buy to a friend. I will continue to shop at this store
I would recommend this to a friendGreat washer and awsome Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer fit great and the geek squad guys that installed it was great!
I would recommend this to a friend