Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- SKU:
- 12375530
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
great value, easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value. easy install. replaced stackable old unit
I would recommend this to a friendDon’t purchase this washer and dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year and a half after buying this washer/dryer combo, it started having issues and they seem to be just getting worse. First, it stopped locking. Now, it doesn’t run cycles (you turn it on and it just doesn’t do anything). We have to turn it on/off multiple times just to get it to wash a load of laundry. We don’t run large loads in this washer — it’s not meant for that. It’s a smaller washer. Overall wish we would’ve never bought it due to all of the issues.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Chuck's washer & drier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job washing and drying clothes. The clothes come out very clean.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Chuck, thank you for your review. We're glad to hear that you have been overall pleased with your new unitized washer/dryer combination unit. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Delivery service was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems fine. Delivery was terrible. The people installing didn't install all the parts. In fact they were going to leave with some of the unused parts. The product was not properly situated in its desired location. They left before finishing the installation. They confirmed it would fit. Then because they didn't install it properly it does not fit
No, I would not recommend this to a friendClarise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect not at all loud and washes my clothes just the way I like
I would recommend this to a friendbroke almost immediately
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery process went well. crew was friendly and knowledgeable. but dryer button broke 14 hours after installation on my third load. now i need a replacement and i had to take a half day off of work for the first installation. seems like it is really cheap and flimsy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the trouble you have had early on with your new unit as this is not what we would normally expect from our units. We would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
Install Kit issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer itself works fine, but if you're putting this in a closet or surrounded area you're going to need a longer cable than what comes with the install kit. They don't tell you this in store but we ended up having to order our own separate one and have the install team come back a week later (leaving this stacked washer dryer sitting in our living room for a week) until it could be installed.
I would recommend this to a friendStackable washer/ Dryer Combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, convenient and space saver for the small area I had to put it into
I would recommend this to a friendGreat delivery & set-up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly what we needed & order, delivery, set-up was handled perfectly.
I would recommend this to a friendcompact washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product fits well in the small space we have for it and works well.
I would recommend this to a friendNot Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this was delivered. Tired to run first cycle first time would not spin or drain. Followed directions same outcome. I waited a month for delivery. Now have to wait over a week for a repair person for a brand new never used appliance. With water sitting in the tub. Not happy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your laundry center was not spinning and draining properly and understand how frustrating this must be. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
5 star rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fit in the area I had in mind--perfect fit--delivery went so well!!
I would recommend this to a friendGE washer/dryer has clicking noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has a loud clicking noise. Something snaps on each revolution. Need assistance on warranty.
No, I would not recommend this to a friendGreat all n one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good washer and dryer. I am looking forward to many years of use.
I would recommend this to a friendge appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful washer dryer they both work very well and are not noisy
I would recommend this to a friendIn Gray - Nice option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver and like the gray color over the plain white.
I would recommend this to a friendStackable washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feature that automatically determines amount of water needed.
I would recommend this to a friendGREAT PRODUCT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service and quality product. After washing a load the material Is wrinkle free. Larger capacity tubs but keeping the unit small enough to fit a small space.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stackable. Perfect for our needs. I would recommend
I would recommend this to a friendGreat w/d
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and works great...we love it and hope it works for years to come
I would recommend this to a friend