Customer Ratings & Reviews
- Model:
- GUD27ESSMWW
- |
- SKU:
- 12375530
Customer reviews
Rating 4.2 out of 5 stars with 1381 reviews
(1,381 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Spacemaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months the machine isn't working at all. Very disappointed in this purchase.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello OHNO - Thank you for being part of the GE Appliances family. We are very sorry to hear about the early trouble you have experienced and hope you will take advantage of the warranty. Service appointments may be scheduled by calling GE Service at 1-800-432-2737. Please let us know if you have any more questions. - John@GEAppliance
Rated 1 out of 5 stars
Had to replace it twice and then went with a whirp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good would not buy again. Would not recommend bad Really bad Had to replace it twice
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 90 days and broke down. Horrible and service at Best Buy
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Well that sounds frustrating and very inconvenient. This is not at all what we strive to provide and we hope to have the opportunity to assist. Please call 1-800-432-2737 to schedule warranty service through us here at GEA. We look forward to hearing from you. - John@GEA
Rated 5 out of 5 stars
Tight quarters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laundry center is a full size solution for tight quarters. It is a basic system, but does the job well!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water is linking from the washer. Customer services not sucks
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for choosing GE Appliances. We are sorry to hear you are having an issue with the laundry center and getting assistance. Please reach out on our Contact Us page or find us on social media. We are always happy to help. - John@GEAppliances
Rated 1 out of 5 stars
Bad Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely bad quality. Brand new and dryer was not working!
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendRated 2 out of 5 stars
unreliable and flimsy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Developed rust spots in a few days. Needed to get replaced in less than a week. Flimsy and scratches easily.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, it is a game changer. Saves space, and washers and dryes very quickly.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 4 out of 5 stars
Surprisingly Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, the Geek Squad (Marco-Oahu) team that did the delivery an install were quick, professional, and polite! 5 stars to them!!! After letting it run on its own for a bit I decided to finally wash our 7-week-old towel pile...this was a replacement for our rental unit. The capacity of the washer was so much bigger than I expected! I was able to fit all of them in with room to spare! The negatives - it is a tad loud and there's no end timer for the washer or dryer, also I hate the lid lock. I know it's for safety reasons but it's super annoying and means no last minute add-ins. Overall, so far so good! Looking forward to washing our bed clothes and not having to air dry EVERYTHING.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Laundry Center Benefits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best unit for my small apartment. The team that delivered and set up my laundry center were professional, careful and thoughtful. Thank you.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this product. Doesn’t take up a lot of space. Just an overall good product.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great! Is a very nice and dependable combo washer and dryer
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 1 out of 5 stars
does not cycle or drain.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not drain or spin. No way to reset machine.:(
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Planned Obsolescence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement. I hope it lasts longer than the first one. Not even ten years. I think GE is the only one that makes this type of washer dryer combo for smaller areas. Worked fine until it didn’t. Pricey replacement.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 3 out of 5 stars
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working as expected, no negative surprises at all !
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear you are pleased with your unit and are confident you’ll continue to be impressed with it. We especially like the auto load sensing feature. This feature will automatically measure the load size and provide just the right amount of water or will give you the option to choose your own.
Rated 5 out of 5 stars
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryer for small places!! Washes and dryes really good
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 2 out of 5 stars
Hardworking but doomed by mechanical wear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it IS hardworking and never gives jo, but it make a lot of noises. The washer chipset was broken before i even got the thing installed, the lid doesnt open very far, and the reliability has been woeful. Its absolutely brutal to work on, and while cheap, it is by no means a good quality wash. The dials seem to have no effect on water temperature or quantity, and in fact the hot water line was kinked for over a year before we recognized it. I only ever leave it on precise fill, and while this works for most medium large loads very small loads and very large loads are left dry on top. It will not fit a standard dog bed. I will say the dryer has been effective, however the drum rotates around a ceramic "top" (like childrens toy top) at the back of the drum and the rotary alignment is accomplished by the ring on the front of the drum. That entire thing is held in position by the faceplate, which bends and then the entire apparatus makes a scraping noise sufficient to make sleeping dogs bark, silent children yell, and grown men weep.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave your review. We do take your feedback seriously and will take what you said about the quality into consideration as we are always looking for ways we can improve moving forward. If your unit is causing concerns and you have already tried troubleshooting in your manual (page 16-17 on the website). We would suggest taking advantage of your warranty and reaching out to our service team so they may take a look at your unit. They can be reached at 4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GEAppliances
Rated 5 out of 5 stars
GE Washer/Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Very good capacity. Dryer heats well.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a big load. Stainless tub. Looks great! Washes and dries effectively. Simple controls. Online purchase and delivery scheduling was so easy.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Great 27 inch stackable unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with this purchase. Works great. I'm glad I went with the 27 inch wide. Can fit a couple blankets in there no problem. Nice size dryer.
This review is from GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
I would recommend this to a friend

























