Customer Ratings & Reviews

This is a nice washer and dryer we bought from you. We love it.! We won’t go any other place…

Just what I wanted. Delivery was right on time. Setup smooth and been working great.

Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Is Good size

So far, so good. We've only had it for a few weeks but it's exactly what we needed and it works great.

it work pretty quiet. It has excellent capacity on washer and dryier

Everything went great from removal and install to the performance of the machine

Got one last week, and started making noises in washer and dyer did stopped working after 1 cycle. Best Buy was nice enough to swap it out, which was faster than getting a tech out there. Got the other one yesterday, and worked half cycle and quit. Dryer did not even heat, I opened the washer lid and soap is still visible...I'm on hold with Best Buy again while I type. Will update, but this is not convenient at all!

every thing is fine so far. just wish the writing was a bit larger as I have a bit of a problem seeing.

It took a little time getting used to the new machine as it is quite different from my old one. I like how the spin cycle removes evey drop of water from the clotes. In doing so, drying becomes more efficient.

I Love my new laundry center! I needed to stop doing laundry in my basement, this center is not only perfect and handy but it cleans my clothes better than a digital one that was fairly new in my basement. Very satisfied!! The delivery was right on time, the service was outstanding. Both delivery men were polite and helpful!!

Very good washer dryer system works well for us was much needed

Installation manual gives instructions for side-venting, but no "knock-out" exists. Had to vent out the back adding an extra 4" to the depth. The washer spins the clothes incessantly, no reverse tumble so clothes come out seriously wrinkled. If you are one who likes to hang clothes to dry, you'll be ironing.

I am a maintenance supervisor of new apartment complex that just opened in March of 2024 and is currently only is at 60% occupancy. My company decided to install this make/model of this brand and all I have to say is DO NOT BUY THIS. The failure rate of these out of the box (very first use) are well over 20% at my property and climbing! I have so many open warranties for this, most of them is the lid not locking during the drain/spin cycle, but I have a few that the washer will not start at all. 90% of my pending work orders are this unit. GE warranty repairs take over a month to complete as they don't keep the parts on hand and have to order them and ship them to you and then you have to schedule a second appointment for them to come back. Find another brand do not buy these!

This unit was installed on 12/19/18 for a home under renovation. I moved into the house late January, and did my first (and only) wash 1/31/19. The unit overflowed, and flooded the floor and ceiling below, causing extensive damage. The washer has a damaged transmission. I did not buy extra warranties, because I wrongly assumed that the washer would work the first time it was used. Despite my telling Best Buy that I had not even moved in within the time frame it would exchange the unit, Best Buy has refused to recognize those special circumstances and will not replace it. GE will not, as well, but will only repair. I have no confidence that this flooding will not happen again. Best Buy and GE do not stand behind their products!

Works well except for the door lock on the washer. It's difficult to open the door and the lock light doesn't turn on.

Works great and the install team was excellent! The space the machine needed to fit in was very tight but they made it work.

I love my new washer/dryer combo! I needed to save space moving into a smaller home and I’m very happy with my choice!

Excellent product and easy handling, the capacity of items that can be washed

I am extremely frustrated with my recent Best Buy delivery experience. The delivery team "mistakenly" removed and threw away a fully functional washer and dryer from my first floor—when they were actually supposed to remove the washer/dryer unit from the second floor. Now, I am stuck in an endless loop with Best Buy customer service, India customer service, etc. trying to get them to take responsibility for their mistake and replace/compensate me for the washer dryer combo they wrongfully discarded. Despite multiple calls and attempts to escalate, NO ONE is providing a real solution. This is completely unacceptable. Best Buy needs to step up, take accountability, and resolve this issue immediately. I expect a call from someone who can actually make this right. Who at Best Buy is going to take responsibility and fix this?

I love my stackable washer and dryer. We didnt have a lot of room, but it fit Perfect.works great.