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Customer reviews

Rating 4.3 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,647 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My first washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it! It’s huge and it can fit all the load every week! I can believe I really bought this as my first washer ♥️♥️♥️

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer tub bangs against the walls of the washer when 2 sets of sheets are being washed. At times, I've had to manually rebalance 2 and 3 times. I'm reaching out to GE to see if I have a defective part. Outside of this issue, I would rate it 5 stars.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with this situation, please make sure the clearance requirements on pg. 22 of the Owner's Manual are being met. If this doesn't prove helpful, we're confident the certified technician will provide the best solution possible. Thanks for being part of the GE Profile family. GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this washer. Does a great job, and now I don't have to go to laundry mat to do heavy blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! And the instoller team was very knowledgeable and nice! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Too new to rate a five

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks of usage so far so good. Company should wait to ask for reviews at least a mongh of usage for time to really use products thing do not always go wrong within first usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! The spin cycle is especially good as it leaves the laundry almost dry so we save on drying. Also, the WiFi technology works great with my smartphone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wssher and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use we love it we love the color loveit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store is fantastic, I bought an open box washer, they loaded it into my vehicle and customer service was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome I Appreciate it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Delivery on time no Claims Works So Good 100 Performance like description Recommended all the Appliance Thank you Great Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer works great clothes come out clean, only issue is the noise level, might need some more sound proofing. will keep it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and bringing this information about the noise to our attention. We are always looking for ways that we can improve, so we will take this into consideration on future builds. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large compacity. Works great nice and quiet. Definitely would by again

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product at a good price. A little noisy during wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Top Load Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery went great, the driver installed the new washer and took out the old one. He gave me information and instruction and he did all of this in a reasonable amount of time. We are very pleased with our new washer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile 5.0 - Great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for over a week now. We are very impressed thus far. The washer performs well and the loads don't take a long time to wash. It seems very efficient with washing your clothes. The only downside is the noise when it spins. It just takes some getting used to.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for letting us know about your experience - we’re so glad you’re impressed with the washer and its efficiency! We do hate to hear that you’re not happy with the noise when it spins, and we regret any inconvenience caused. If it might be helpful, we have a description of what noises the washer may make on page 28 of the manual; you can view the manual on Best Buy’s product page under the ‘Overview’ section or on our GE Appliances website when you look up the model number and go to the product page. Making sure the load size is right for the chosen cycle, the basket is loaded evenly and the washer itself is level may help cut down on noise. We hope this is helpful, and your feedback will be shared with our team for review. If you have any concerns or questions we’re always happy to assist, here or over our GE Appliances social media. Best wishes! -Sarah@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! It's not loud at all compared to our old Maytag washer. The clothes always comes out clean and smelling amazing. Love that I can connect to the washer via the app, with notifications. Overall very happy with our purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi – thanks for sharing your positive experience! We’re thrilled to hear that it’s quieter than your prior model and that it delivers clean and fresh-smelling laundry every time. It’s wonderful to know that you’re taking advantage of the convenience of the SmartHQ app, as that is certainly one of our favorite features as well. Thanks for choosing GE Appliances and don’t hesitate to reach out if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    1 yr purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design. I'm a little unhappy with the constant rumble. I have to wash my comforters twice. Other than that, the product is ok.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It washes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Make sure machine is completely level, or else it will bang. Took several tries but it is now perfectly level. It's pretty loud too but my laundry room is far away in my house so it doesn't effect me.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are enjoying it. We are glad that the leveling on the unit was also resolved and you and your family can enjoy using it for many years! Please let us know if you need anything else in the future. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a washer. Gets clothes clean. Was skeptical of the lack of agitator but clothes come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clothes really good. I like the app feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Works very well highly recommend

    I would recommend this to a friend