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Customer reviews

Rating 4.3 out of 5 stars with 1650 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,650 reviews
  • Cons mentioned:
    Balance, Noise level

    Rated 1 out of 5 stars

    Loud washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is loud! Also it can't handle a load of bedsheets. It shook so much and rotated itself a good 45 degrees. I returned it ASAP and got an LG instead. Cheaper and so far no issue.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well. It is very noisy. I'm ok with that, it makes me feel like I'm in a laundromat

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your feedback on your new washer. We're pleased to hear that you appreciate its cleaning performance and the unique feeling it brings with its noise level. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy laundering! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Washer After 290 Years.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected with good info in store. Delivered as promised and installed. Excellent price. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great and service was friendly and very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisey but clothes come out clean and fresh.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back. GE_Appliances

  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Replacement for another washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quite loud and goes off balance every easy. Wish it was a little quieter

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We may be able to help with the balancing and noise concern. We have found that sometimes what causes the washer to go unbalanced is in the way it’s loaded. You will want to loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. We have also for your convenience provided the use and care manual where you can find more troubleshooting information on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you need anything else or have any questions feel free to reach out and let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value and pretty, too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Its quiet and the load capacity is incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Water usage reduced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer, uses less water than the previous one I had, it is noisy in an unusual way but that does not make it less effective

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great! It is a little loud. Love all of the options and that the lid doesn’t lock immediately so I can add with ease. The dryer gets everything dry with one cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would definitely buy again great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this washer. Nice wide load and the clothes come out some clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We are glad that you love your new washer! This unit does have some really great features! We really like to highlight that this is a Smart washer unit as well. You can connect this unit to the Smart HQ app on your smart device to easily control and monitor your laundry from anywhere, receive remote status notifications and more. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! The washer is a little loud but it doesn’t bother me. Makes my clothes clean and I’m happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had bad luck when it comes to washers and dryers. Hopefully this will be better. Went from side load to top load and love it. So far so good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear your washer is working well for you so far. We always want to provide a quality product, and we're confident this unit will serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this machine from Best Buy and very satisfied with my purchase too...it is so big and spacious inside way better than my other machine and I am saving more energy too which is a Plus For Me

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving your new washer. This is a great model with amazing features and we are glad you are pleased with your purchase. Saving energy is on this model is also a win-win! If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great mid range washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good but watch out for scratches. Might be noisy for some.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to provide your feedback. We are always looking for ways we can improve our units so we appreciate you letting us know about the noise on your unit so we may take that into consideration when working on future units. We are glad though you like your new unit and are confident it will continue to impress with each use! GE_Appliances

  • Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much louder than was expected. Could use some insulation to muffle the sound. Also, it does not necessarily clean as well as our old agitator model washer. Hi tech washer and sleek looking. Would consider a quieter model next purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. When in use it’s very quiet. Deep load options for comforts or large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with GE. Works amazing. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator, Noise level

    Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was damaged when I got it, they did replace it. Damaged washer was super noisy, I thought it was from the dent. Replacement washer is also VERY loud and physically moves when it is spinning. Also doesn’t drain all of the water out and I have to run it through multiple spin cycles to get sheets dry.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're quite sorry to hear about your washer and understand just how annoying these things can be. This isn't something we want for our customers to experience and do have troubleshooting articles on our website that can address your concerns. You can look up the titles "Top Load Washer - Walking or Vibrating" and "Top Load Washer - Will Not Drain". If you need additional assistance, we're always here to help. Best. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best washer i have owned. Previously had front load and this one is so much better. Cleans clothes like magic

    I would recommend this to a friend