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Customer Ratings & Reviews

$699.12
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Customer reviews

Rating 4.3 out of 5 stars with 1653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,653 reviews
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of problems with the lid made with cheap plastic broke with regular use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the option for deep fill cycles, as well as rinses. for my dirty work clothes. So far, so good with the washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but a bit tricky to work Not always enough water

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY ON THIS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for 48 hours and I’m still on the 1st load. No mater what setting you put it on the clothes doesn’t get wet enough to wash. Only the clothes on the bottom get some wash action and the rest are just sitting at the top UNWASHED! This wa hate looks good but is LOUD and useless!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We can understand how upsetting it is when a new appliance doesn't meet your expectations. We want to help! If you aren't already, please select the Deep Fill. The Deep Fill option, not to be confused with the Deep Rinse option, will add additional water to the wash cycle regardless of whether you used a manual or a load-sensing fill. The Deep Fill option is a feature offered on several Top Load Washer models. It is recommended for special case loads rather than normal everyday use. Note: Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. If you have any other questions, please reach out to us via a private message on social media on Facebook. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile - 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gmhad this washer for a couple of months and love it! It’s quiet, cleans well and has plenty of various cycles

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy to hear that you love your new smart top load washer. We hope you continue to enjoy all its great features and it provides convenience and ease when doing your laundry. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. Very quiet.Definitely a great deal.The best technology in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Washer tub is huge so I can do a very large load if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fantastic job. Enormous capacity, we can fit a whole weeks worth of clothing in one load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge profile washing machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with washer. Not even a scratch. Works perfectly as designed. Huge tub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! And the dryer that came with it! This washer has me feeling like I can wash anything lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased wirh my washer ans dryer! Coulsnt be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer we love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set, quiet and seems to do a good job thus far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a great washer model that features our smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle. We're happy to hear it's an asset in your laundry routine, and we're confident it will continue to be for many years. Thank you for choosing GE Appliances! GE_Appliances

  • Rated 5 out of 5 stars

    washer review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy it’s nice a Quiet works good so would recommend to everyone

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Quietness combined with a great performance makes for a superb combination for a washer. Thanks for being apart of the GE Appliances family, and we hope you have a great day! All the best. - Don@GEA GE_Appliances

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    No bulky items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washing machine I’ve ever owned. It can not handle bulky items that throw off the balance. Even after adjusting the items in the washer by hand it still is off balance. Towels, blankets, jeans, jackets this machine is incapable of rise and spin and balancing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your washer is having trouble balancing. We encourage you to review the loading guidelines on page 13 of the Use and Care Manual. The Use and Care Manual for your unit can be located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed. GE_Appliances

  • Rated 1 out of 5 stars

    Product ok, Service very bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok. The installation service provided however was way below the standard that you would of expect from the name "Best Buy", it was amateurish at best. Third party personnel was inefficient and did not had the proper skills set to complete the install. In my case, it even resulted in damage of personal property. The "concierge" service that is offered as part of being a member of the Best Buy Plus also failed in their commitment of resolving the issue in 5 different ocassions. We ended up hiring a real professional on our own. They were extremely unprofessional and poor in their commitment to customer service. We will no longer use Best Buy as our go to place of all appliances and electronic needs due to this experience of disastrous proportions. It is not worth the money or for that matter the time for me and my family. If you can, please go some where else where they will threat customers with dignity and respect.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. GE_Appliances

  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the machine for 5 times and it worked quite well. The features are excellent. My dryer has the same brand and it has lasted over 22 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its absolutely beautiful taking it out of the box... Would definitely purchase again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5902

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchase matching set. Absolutely love the products

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We are glad you chose us for your home and decided to get the set. We think you will be impressed with all the other features these great units have as well. GE_Appliances

  • Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to program a revised washing cycle as a download is the best feature.

    I would recommend this to a friend