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Customer Ratings & Reviews

$699.12
Save $250.87
The comparable value is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 1653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,653 reviews
  • Rated 5 out of 5 stars

    Great choice, great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, highly recommend it! Great features for a great price!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your positive feedback on this washer. We're thrilled to hear that you find it to be a great choice with excellent features at a great price. Your recommendation is truly appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your business and look forward to continuing to meet your expectations. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that I love it best $600 dollars I’ve ever spent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and great value. The geek squad team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best place

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to buy things! it really comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually cleans clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at Best Buy suggested this one and I am glad he did!! I love the detachable agitator!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We have heard great things about this washer as well and happy to hear that overall, you are satisfied with it. We hope it becomes a highlight piece in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely. Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome appliance. The app doesn’t allow the appliances to turn on from my phone.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there -Thanks for taking the time to write a review. We're ecstatic to hear that your new washer is working out great! We also understand your concern with the SmartHQ app not powering on. Please reach out to us on social media so that we can gather more details to further assist with this situation. Take care. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Really enjoy that touch pad feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check drain line before operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works good but didn't come with a clamp for the drain line. Ended up spilling a little water in the laundry room floor a couple times before noticing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This model should have came with a drain hose clip. If you're still in need of one, please PM/DM us on Facebook or Instagram with a copy of your review, and the model/serial numbers of your washer so we can further assist. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest and cheapest built washing machine I’ve ever thrown money away on. It’s not worthy of installing in a rental property. Not sure how GE made such a piece of junk. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Don’t work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like it I have tried all the wash cycles and the The only thing that the clothes are washed with enough water is bulky, the other cycles are like dry cleaning, of course if I put it on bulky and there are few clothes, when you squeeze the drum it destabilizes, very disappointed

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great mix of the old washers and new tech washers

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for your feedback on your washer. We're delighted to hear that you consider it a great deal, appreciating the blend of traditional washer features with cutting-edge technology. We strive to provide innovative solutions that meet our customers' needs. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and hope your new washer continues to serve you well. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also great features. Instalation was smooth, works great, love the matching color

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, thanks so much for taking the time to review your washer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time. Thanks for trusting the GE Appliances brand. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer no complaints the alerts are great when doimg other things in the house

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for leaving a review – we’re so glad you’re loving the washer and the alerts have been useful for you! We’ll share your positive feedback with our team; we always like to know what our consumers think of our products, so your feedback is appreciated. We’re confident the washer will work great for you for a long time to come. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Would recommend purchasing this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer had an issue with catching the water and had to be returned to be replaced and accessed by the company

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you had this experience. This is not what we would expect to hear and apologize for your inconvenience. We hope that you were able to get a good replacement. If you have any questions, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service! Love Best Buy!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your positive feedback! We're thrilled to hear that you love your washer and that you had a great experience with Best Buy's customer service. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your washer and happy laundering! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with innovative features. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. Makes me want to wash clothes just because.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works as expected so far and its good design

    I would recommend this to a friend
  • Cons mentioned:
    Agitator, Noise level

    Rated 1 out of 5 stars

    leaky/noisy washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed right off the bat. Water all over the floor. A terrible grinding noise on the spin cycle. Best buy is replacing it this week end. Hopefully just a fluke.

    No, I would not recommend this to a friend