Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- |
- SKU:
- 10886006
Customer reviews
Rating 4.3 out of 5 stars with 1653 reviews
(1,653 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 5 out of 5 stars
Great choice, great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, highly recommend it! Great features for a great price!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for your positive feedback on this washer. We're thrilled to hear that you find it to be a great choice with excellent features at a great price. Your recommendation is truly appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your business and look forward to continuing to meet your expectations. -Kacie@GEAppliances
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that I love it best $600 dollars I’ve ever spent!!!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and great value. The geek squad team was great.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
best place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy things! it really comfortable
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Actually cleans clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman at Best Buy suggested this one and I am glad he did!! I love the detachable agitator!
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We have heard great things about this washer as well and happy to hear that overall, you are satisfied with it. We hope it becomes a highlight piece in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely. Dianna@GEA
Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appliance. The app doesn’t allow the appliances to turn on from my phone.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there -Thanks for taking the time to write a review. We're ecstatic to hear that your new washer is working out great! We also understand your concern with the SmartHQ app not powering on. Please reach out to us on social media so that we can gather more details to further assist with this situation. Take care. -Don@GEA
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. Really enjoy that touch pad feature.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 3 out of 5 stars
Check drain line before operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works good but didn't come with a clamp for the drain line. Ended up spilling a little water in the laundry room floor a couple times before noticing.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .This model should have came with a drain hose clip. If you're still in need of one, please PM/DM us on Facebook or Instagram with a copy of your review, and the model/serial numbers of your washer so we can further assist.
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Not Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the loudest and cheapest built washing machine I’ve ever thrown money away on. It’s not worthy of installing in a rental property. Not sure how GE made such a piece of junk. Very disappointed.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
Rated 2 out of 5 stars
Don’t work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like it I have tried all the wash cycles and the The only thing that the clothes are washed with enough water is bulky, the other cycles are like dry cleaning, of course if I put it on bulky and there are few clothes, when you squeeze the drum it destabilizes, very disappointed
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Rated 5 out of 5 stars
GE profile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal great mix of the old washers and new tech washers
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your feedback on your washer. We're delighted to hear that you consider it a great deal, appreciating the blend of traditional washer features with cutting-edge technology. We strive to provide innovative solutions that meet our customers' needs. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and hope your new washer continues to serve you well. -Kacie@GEAppliances
Rated 5 out of 5 stars
Great too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also great features. Instalation was smooth, works great, love the matching color
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, thanks so much for taking the time to review your washer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time. Thanks for trusting the GE Appliances brand. - Don@GEA
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer no complaints the alerts are great when doimg other things in the house
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. Thanks for leaving a review – we’re so glad you’re loving the washer and the alerts have been useful for you! We’ll share your positive feedback with our team; we always like to know what our consumers think of our products, so your feedback is appreciated. We’re confident the washer will work great for you for a long time to come. Best wishes! -Sarah@GEA
Rated 5 out of 5 stars
Love my purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Would recommend purchasing this item.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 3 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer had an issue with catching the water and had to be returned to be replaced and accessed by the company
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you had this experience. This is not what we would expect to hear and apologize for your inconvenience. We hope that you were able to get a good replacement. If you have any questions, please let us know. We are always happy to help! Joyce@GEA
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great customer service! Love Best Buy!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for your positive feedback! We're thrilled to hear that you love your washer and that you had a great experience with Best Buy's customer service. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your washer and happy laundering! -Kacie@GEAppliances
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with innovative features. I love it!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in every way. Makes me want to wash clothes just because.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
The washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works as expected so far and its good design
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Cons mentioned:Agitator, Noise level
Rated 1 out of 5 stars
leaky/noisy washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed right off the bat. Water all over the floor. A terrible grinding noise on the spin cycle. Best buy is replacing it this week end. Hopefully just a fluke.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friend



























