Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 10886006
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Cons mentioned:Balance
Do Not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is terrible. I wish I had never purchased it. It gets off balance more than any washer I have ever owned and is the loudest I have ever heard.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear that your washer has been louder than you expected and is going off balance frequently. This is not what we want for you and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We've also made sure to pass your feedback along to our washer design team for future improvement. Let us know if you have comments or concerns about anything else. We are here for you! -Chris@GEA
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, quiet and efficient. Pleased with the item
I would recommend this to a friendAwesome Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So futuristic, this machine even saves water usage!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your feedback! We're delighted to hear that you find your washer to be awesome and futuristic. It's great to know that it's not only efficient but also environmentally conscious, saving water usage. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your high-tech laundry experience! -Kacie@GEAppliances
- Cons mentioned:Noise level
My appliance experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried purchasing this item in January was out dated to May Chose the LG after being told about it good points, the LG washer has click like sound as it change its point of rinses and washing speed from time to time have had it switched out was trying to check on GE as it would be delivery 5 days, before delivery, went unavailable with no future date, ended up with LG set, paid for a dryer kit delivery guys did not install. Still not quiet clear of what my total bill is
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you couldn't get our GE Washer. We can understand your disappointment and frustration and hope your new washer works well for you for many years. Please let us know if you need any new GE Appliances in the future, we'd love for you to be a part of our appliance family. If you have any questions, let us know. We are here to help! Joyce@GEA
GE Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this GE Top Load washer. It comes way a big Agitator for bigger loads of clothes.
I would recommend this to a friendGreat product works very well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works very well. it is also very quite.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – thank you for your kind words! We’re pleased to hear that you’re satisfied with our washer’s performance and that you’re enjoying its quiet operation. If you ever have any questions, please feel free to reach out anytime, as we’re happy to help. Have a wonderful day! Lauren@GEAppliances
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little complicated but a nice washer.Nice size drum.
I would recommend this to a friendMr clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer,does everything and it has options that's out of this world
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for taking the time to share your review. We are so glad you are loving all the features of your new washer and utilizing all of them. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
- Cons mentioned:Balance
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was bouncing vigorously during the spin and rinse cycle and it doesn’t extract all the water from clothes. Super disappointing!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- Unbalanced loads can cause the washer to vibrate more. Pause the unit, open the door, and manually redistribute the load. To check the machine, run a rinse and spin cycle with no load. If the washer's level of vibration is normal, the unbalance was caused by the wash load. -- For ways to resolve the wet clothes concern, see the “Clothes too wet” troubleshooting section on page 28 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Angry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged first delivery…. Damaged the second delivery… damaged third time too… don’t recommend
No, I would not recommend this to a friendGood wash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was really good. Great value for the money!
I would recommend this to a friendCheap & easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use less water now with each load. I don't have to worry about is thing on large load or sm
I would recommend this to a friendExcellent Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with interesting dispensing tray, even has one for tide pods which was cool
I would recommend this to a friendGreat But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greater Buy! Beautiful, modern look. I have no complaints.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
We're pleased to hear that you are happy with your incredible washer. This is quickly becoming one of our top models consumers want and we're glad you get to experience it. Let us know if there's anything you need. Best wishes! Mike@GEA
- Cons mentioned:Agitator
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Load shift an then weight cause spin cycle to knock not just spin
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your review. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We recommend that you review the load type chart in the "Loading the Washer" section on pg. 18 of the Owner's Manual. Thank you for choosing GE Profile for your home. Kind regards. -Don@GEAppliances
- Cons mentioned:Balance
Worst washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer tears up your clothes. It barely puts water in while agitating the clothes. It kept sending me off error codes and would throw my clothes of balance with every load. Wound up returning this washer for a maytag front load. And im so glad of my desisison! Will never purchase one of these again! And definitely don't recommend anyone else getting this washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're sorry to hear you weren't satisfied with your purchase. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. We hope to be given a chance to earn back your trust. Take care. Julia@GEAppliances
Bad experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for about a year now, week 2 it started giving issues, I went to Best Buy the swap it out or get another washer and they told me that I have to use the insurance I have on it. I’ve had this serviced 4 times already, I do not recommend this washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've had ongoing issues with your washer, and we want to help. If you'd like to try troubleshooting, tips are available starting on page 26 of your manual; that manual can be viewed on the Best Buy product page when you view the Features section and scroll to the bottom. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, any confirmation number you may have, the complete model/serial numbers, and a copy of this review.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works well good for many uses and I love the coler
I would recommend this to a friendHe washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is much quieter than my previous washer . It was easy to use once I read the manual
I would recommend this to a friendMust have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer. Is the first washer i have got from bestbuy and will buy the dryer next
I would recommend this to a friend