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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,314 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great deal for funuctinality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine seems to have the modern amenities that a lot of the $1200 machine have a great job performance task no complaints so far it’s often used due to in house salon and two small children.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Not going to lie I was a little worried with how light it was out of the box but it puts in the work. Even with my blue collar husbands work clothes it cleans them good on the first wash! Love the different settings already presetted

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my GE profile top out washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the GE profile top load wash machine over the phone without ever seeing it in person. I was given a complete description by a knowledgeable sales person. The delivery of the unit was right on time, and the two delivery men were so respectful of our property. The machine itself has really surprised me. I thought my White T-shirts always look clean until I put them in my new machine and can’t believe how white they turned out. I would highly recommend this unit to anyone in need of a new washer and certainly would recommend Best Buy. To me it was a five star from my first phone call to the use of the first load of clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you so much for sharing your positive experience with your washer! We're thrilled to hear that you received excellent service from a knowledgeable salesperson and that the delivery process was smooth and respectful of your property. It's fantastic to know that the machine has exceeded your expectations and surprised you with its cleaning power, leaving your white T-shirts looking even whiter than before. We truly appreciate your recommendation of both our washer and Best Buy, and we're delighted that your entire experience, from your first phone call to the first use of the machine, has been five-star worthy. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing GE Appliances, and we wish you many more satisfying laundry days ahead! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loaders do a better job cleaning. Towel are more fluffy. Whites appear whiter. I like you can add more water to loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite pleased with the capacity. I was able to complete my laundry in half the time. I like how the machine analyzes the load before it fills with water and uses less water per load. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d absolutely love this washer. The clothes come out so much cleaner than my old washer you can barely hear it running and it is very efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're loving your new washer and that it's exceeding your expectations in both performance and efficiency. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a washer. Gets clothes clean. Was skeptical of the lack of agitator but clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great all-around washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the display of minutes remaining. It’s a great all-around washer. Gets clothes nice and clean. It’s a little noisy but we don’t notice if the laundry room door is closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is truly amazing. The features are easy to figure out and extremely accessible.my clothes look brand new after a wash and it's soo quiet holds my entire laundry basket with one wash it is one of the best purchases I've made in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer works great clothes come out clean, only issue is the noise level, might need some more sound proofing. will keep it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and bringing this information about the noise to our attention. We are always looking for ways that we can improve, so we will take this into consideration on future builds. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Ge profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer machine is working great wife likes the washer machine it easy access for her to load and especially unload clothes in to the dryer so far seems to be energy efficient she also like that it washes our king size quilts!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top access and the large capacity! It washes well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best choice for sure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE of course has always been dependable, GE also has kept up with technology, there is no center agitator, the color is perfect for my newly remodeled room and the washer is highly efficient, the best choice for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and power.Easy to use,super quiet,and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and large washer and dryer would buy again easy to use and work well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Says it self balances but i dont let it do that seems to knock for longer than if i could just readjust the load

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Big, but a little noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge, its really nice looking and it will fit pretty much anything. But, its a little noisy. And, I cant fogure out how to get ot to sognal when a load is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. If you are short you need a step stool to reach clothes on the very bottom. The large tub enables you to do large loads.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity that your new washer offers! Thanks for choosing GE Profile! GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! It's not loud at all compared to our old Maytag washer. The clothes always comes out clean and smelling amazing. Love that I can connect to the washer via the app, with notifications. Overall very happy with our purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi – thanks for sharing your positive experience! We’re thrilled to hear that it’s quieter than your prior model and that it delivers clean and fresh-smelling laundry every time. It’s wonderful to know that you’re taking advantage of the convenience of the SmartHQ app, as that is certainly one of our favorite features as well. Thanks for choosing GE Appliances and don’t hesitate to reach out if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nosy at start and no charm when done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace the old one. The display panel stop working. I love the color BUT when it starts it makes lots of loud sound. Like the gears are connecting but they are. It works. Also when the washer finishes there no beep or charms to indicate it finished.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help you with the noise level you're experiencing. Page 24 of the Use and Care manual provides detailed descriptions of normal operating noises. You can find the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing from your washer, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. We will also be sure to share your feedback on the lack of an end-of-cycle signal with the proper teams. GE_Appliances