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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,629 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m liking my washer a little more now I found out how to get more water but I still shouldn’t have to use the same setting for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ge profile washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ge profile washer and dryer set with large tub, no aggitator, glass top lid and lots of bells and whistles. Set up could have went smoother if we would have known exactly which electric cord was coming with the dryer. A 4 prong cord is what was sold with it and a 3 prong outlet is what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I was initially a little upset realizing that mine didn’t come with the agitator but it has actually worked really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your washer. We're pleased to hear that this unit is working very well for you, even without the agitator. We appreciate your understanding, and it's great to know that the appliance is meeting your expectations. If you have any further questions or concerns, please don't hesitate to reach out. Happy washing! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can fit a lot of clothes in this machine. My only drawback is that it is a little loud. I thought it would be quieter

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE best Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is enormous that I am able to wash my large fluffy comforter that I would normally have to go to a laundry mat to wash. I am so impressed with this washing machine. It washes extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash with ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water! I love that there is no agitator so I’m able to wash blankets and big items from my home.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear that you’re enjoying the large capacity that your new GE Profile washer offers! It really does make washing blankets a piece of cake! Thank for taking a moment to share your insight! GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Surprisingly clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful machine. It was delivered early which was very much appreciated. It is louder than my old machine but my clothes have been coming out great! Very clean. They smell amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first washer without an agitator. But, I have adjusted and am generally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size, easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the impeller instead of my old washer with an agitator. My queen size blankets fit in easily with room to spare. The only feature I miss is being able to use tap water temp instead of cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile 5.0 Cu. Ft. Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again GE Profile lives up to its quality claims. This smart washer has made life so much easier. With the wide variety of setting combinations I can set up the washer and then start by my phone to wash at night when electric rates are cheaper. My clothes come out fresh and clean and with controlling the spin cycle I can take care of delicates more easily. I can also wash giant king size comforters and do a double spin to make the drying time less. No more going to a commercial laundromat for washing these huge comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile 5.0 Cut ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity top loader. I chose the dark gray. The down side - it is very noisy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the "Sounds" section on pg. 28 of the Owner's Manual. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Machine works great; Best Buy is a work in progres

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine itself works great. My wife and I both notice that it gets our clothes cleaner than our previous one. I ordered and paid for this product over the phone, and early enough in the process to handle it appropriately, I specifically mentioned to the customer service person taking that someone else would be picking the item up. Unfortunately, that someone else would pick it up could not be accounted for, and so I had to cancel my first order and have a second one processed. Very frustrating - doh!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not so excellent out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise. Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Greatest wash machine I've ever owned!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer that washes so much at once. It can hold a lot of clothes and gets them very clean. Plus the app that goes with it tells you when your wash is about done. Plus a bunch of other things. It's awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Not at this time thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything seems to work fine it cleans clothes very nicely and it is quiet at this time of night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Violent at first but now “behaves” well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our previous bosch washing machine started leaking water, my mom wanted to get a new one. She immediately wanted this one when we went to best buy. Im not sure why, she says she has an instinct for the best thing to get. Best Buy had it delivered and installed very smoothly. However, when we first started using it, it would vibrate violently and move around if we used the bulky setting. It also makes different noises when compared to our previous machine. However, after switching to normal wash mode, the vibrating stopped and now is fine. We were thinking of returning it but thankfully it “behaves” now and washes our clothes fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer I really love them both, very specious, I am very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little quirky you need to make sure that it's leveled absolutely on center or it will rock. Highly recommend using the deep wash option for bulky items. It's a little louder than my previous washing machine so hopefully it works for awhile. The price is high though, $699....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large washer, I could easily put a king size comforter in to wash. completes cycle in approx. 45 min. Clothes come out clean.

    I would recommend this to a friend