Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer the size is great for bulky items i plan on buying the matching Dryer
I would recommend this to a friend- Pros mentioned:Capacity
Very satisfied
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, I splurged and purchased this for my own birthday present and I’m so happy i did. It’s sleek looking as my laundry room is in my kitchen so i struggles with it being an eye sore to look at with my old appliances. A nice big and quiet machine! 10/10
I would recommend this to a friend - Pros mentioned:Cleaning performance
GE Profile HE Washer has many useful options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I will give this GE Profile HE Smart Top Load washer a 5 star review. Everything in the description is true to form. It does a great job on cleaning our clothes, the spin action is perfect, and having the low profile agitator prevents piling on the microfiber and fleece blankets I use for foster kitten bedding. It also does a great job on unbalanced loads. The sensor correction is perfect. I'm giving it a 5 star rating on price because I got it on sale.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has done a good job washing clothes. I like that a large comforter fits. I'm still learning the settings. The motor is noisier than I expected.
I would recommend this to a friend - Cons mentioned:Noise level
Noisy but effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Berry noisy during agitation. Other than that works great
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is a bit noisy but I love it. Easy to use. I have not read the booklet to set up wireless yet but can't wait until I do.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you love your washer and have found it to be easy to use! Regarding the noise, you may want to make sure the unit is level to cut down on any extra vibration that may be adding to the noise level. We also have information on what noises the machine may make on page 28 of the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. The manual has details on setting up the WiFi connection on page 19 as well. If you need assistance with the process, you can reach out to our Connected Home Support Line at 1-800-220-6899; they’ll be glad to help.
- Pros mentioned:Cleaning performanceCons mentioned:Noise level
Ge washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the deep fill option…I feel that the extra water helps clean my clothes. May need to call to get it serviced because the drum “thumps” against the sides when washing sheets or towels. It self corrects after a few spins but it shouldn’t do that to begin with. If they can fix this issue, I would give it 5 stars.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - while we're happy to hear that you love the deep fill feature, we're sorry that the sounds/noises coming from your unit have caused some concerns. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- The unit might be trying to balance itself when this sound occurs, and we recommend referring to page 13 of the owner's manual to learn more about properly loading your items in the washer. You can find a copy of the manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf -- If the previous information doesn't prove helpful, you can schedule a service appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please reach out to us once more if we can assist you with anything else. Take care. - Pablo@GEA
- Pros mentioned:Cleaning performance
Great buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this color! But not only the color the efficiency of the pair. We also love the smart hq app that’s compatible with these washer and dryers. Best purchase we have made in a while!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Beautiful Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes well. It is very noisy. I'm ok with that, it makes me feel like I'm in a laundromat
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for sharing your feedback on your new washer. We're pleased to hear that you appreciate its cleaning performance and the unique feeling it brings with its noise level. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy laundering! -Kacie@GEAppliances
- Pros mentioned:Cleaning performance
Could use an owner’s manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was no owner’s manual with this machine so I looked up some YouTube videos. I still have questions which I will research when I have time. The machine uses very little water so I am not clear how much detergent to use. It does seem to do get the clothes clean so all is well.
I would recommend this to a friendBrand response from GE Answers
Posted .We know how useful a manual can be when you’re getting used to an appliance. We have the manual available on our GE Appliances website when you look up the model number and go to the product page. We do expect the washer to use less water than older models; the Department of Energy has changed their standards regarding allowable water usage over time, and our load sensing technology provides the optimum amount of water based on the load. The wash performance is not negatively impacted. The manual does discuss detergent, and we would recommend following the detergent manufacturer’s suggestion regarding the amount to use. If you have any other concerns or questions we're always glad to help, and we’re confident the washer will continue to perform well for you for years to come.
- Pros mentioned:Cleaning performance
The best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good no sound it’s fast and so far am loving it .
I would recommend this to a friend Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer! I don’t have to stand on my tip toes to reach the clothes and it’s wider than most washers!
I would recommend this to a friend- Pros mentioned:Cleaning performance
best wash machines I have ever had, washes great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my wash machine I use it 3 times a week and clean wonderfully
I would recommend this to a friend GE PROFILE WASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE WASHER PARTICULARLY CAUSE IT DOESN'T HAVE THAT REMOVABLE AGITATOR IN IT. I PURCHASED IT BASED ON THAT AND AM SURPRISED HOW WELL IT WASHES.
I would recommend this to a friend- Pros mentioned:Capacity
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like all of the features the washer comes with. The tub is very deep. It holds a lot more than it looks like it does.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes great! It is a little loud. Love all of the options and that the lid doesn’t lock immediately so I can add with ease. The dryer gets everything dry with one cycle.
I would recommend this to a friend - Pros mentioned:Capacity
Very Nice Washing Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of this washing machine! I wanted a machine that did not have the middle agitator in it because I have large comforters I wash every week. The capacity is great!
I would recommend this to a friend - Cons mentioned:Noise level
Great Washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this washer for over a year now and works fantastic! Set it to match what you’re washing and let it work. Is a little noisier than other washers but not bad. Still looks brand new inside and out. No mold or smells with the microban technology.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
on the fence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love my washer .the reason I give it 3 stars is because if I'm washing bathroom carpet it bang so loud against washer frame. I would recommend it for every day use. not really for bathroom carpets.
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear you love your washer. We understand the need to wash your rugs but don't recommend washing rugs that have a rubber backing on them. The rubber can get ripped and come off and clog the drain. If your rugs don't have a rubber back, we recommend adding a few towels with your rug to balance out the load.
- Pros mentioned:Cleaning performance
Washing experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an exceptional piece of machinery. Washes out all the bugmars away!
I would recommend this to a friend