Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- |
- SKU:
- 6472681
Customer reviews
Rating 4.3 out of 5 stars with 1633 reviews
(1,633 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Nosy at start and no charm when done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer to replace the old one. The display panel stop working. I love the color BUT when it starts it makes lots of loud sound. Like the gears are connecting but they are. It works. Also when the washer finishes there no beep or charms to indicate it finished.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with the noise level you're experiencing. Page 24 of the Use and Care manual provides detailed descriptions of normal operating noises. You can find the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing from your washer, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. We will also be sure to share your feedback on the lack of an end-of-cycle signal with the proper teams.
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Best product for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, best purchase I've made! Perfect size for all laundry even king size comforters, washed and dry with ease.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
GE best Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is enormous that I am able to wash my large fluffy comforter that I would normally have to go to a laundry mat to wash. I am so impressed with this washing machine. It washes extremely well!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m liking my washer a little more now I found out how to get more water but I still shouldn’t have to use the same setting for everything
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend Rated 4 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Says it self balances but i dont let it do that seems to knock for longer than if i could just readjust the load
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's my first washer without an agitator. But, I have adjusted and am generally pleased.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Wash with ease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great water! I love that there is no agitator so I’m able to wash blankets and big items from my home.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear that you’re enjoying the large capacity that your new GE Profile washer offers! It really does make washing blankets a piece of cake! Thank for taking a moment to share your insight!
- Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Surprisingly clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful machine. It was delivered early which was very much appreciated. It is louder than my old machine but my clothes have been coming out great! Very clean. They smell amazing.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
It’s a good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! So much room to wash bigger items. I’m liking the notifications on my phone when the laundry is done and a reminder if I leave in there.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Rated 4 out of 5 stars
GE Profile 5.0 Cut ft.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity top loader. I chose the dark gray. The down side - it is very noisy.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the "Sounds" section on pg. 28 of the Owner's Manual.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
GE Profile 5.0 Cu. Ft. Smart Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again GE Profile lives up to its quality claims. This smart washer has made life so much easier. With the wide variety of setting combinations I can set up the washer and then start by my phone to wash at night when electric rates are cheaper. My clothes come out fresh and clean and with controlling the spin cycle I can take care of delicates more easily. I can also wash giant king size comforters and do a double spin to make the drying time less. No more going to a commercial laundromat for washing these huge comforters.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Not so excellent out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise. Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.
This review is from GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great size, easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the impeller instead of my old washer with an agitator. My queen size blankets fit in easily with room to spare. The only feature I miss is being able to use tap water temp instead of cold.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Greatest wash machine I've ever owned!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer that washes so much at once. It can hold a lot of clothes and gets them very clean. Plus the app that goes with it tells you when your wash is about done. Plus a bunch of other things. It's awesome!!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Decent machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little quirky you need to make sure that it's leveled absolutely on center or it will rock. Highly recommend using the deep wash option for bulky items. It's a little louder than my previous washing machine so hopefully it works for awhile. The price is high though, $699....
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Machine works great; Best Buy is a work in progres
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine itself works great. My wife and I both notice that it gets our clothes cleaner than our previous one. I ordered and paid for this product over the phone, and early enough in the process to handle it appropriately, I specifically mentioned to the customer service person taking that someone else would be picking the item up. Unfortunately, that someone else would pick it up could not be accounted for, and so I had to cancel my first order and have a second one processed. Very frustrating - doh!
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friend Rated 3 out of 5 stars
Violent at first but now “behaves” well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After our previous bosch washing machine started leaking water, my mom wanted to get a new one. She immediately wanted this one when we went to best buy. Im not sure why, she says she has an instinct for the best thing to get. Best Buy had it delivered and installed very smoothly. However, when we first started using it, it would vibrate violently and move around if we used the bulky setting. It also makes different noises when compared to our previous machine. However, after switching to normal wash mode, the vibrating stopped and now is fine. We were thinking of returning it but thankfully it “behaves” now and washes our clothes fine.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback.
- Pros mentioned:CapacityCons mentioned:Noise level
Rated 4 out of 5 stars
Good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has done a good job washing clothes. I like that a large comforter fits. I'm still learning the settings. The motor is noisier than I expected.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Great washer at a reasonable price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large washer, I could easily put a king size comforter in to wash. completes cycle in approx. 45 min. Clothes come out clean.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 3 out of 5 stars
Ge washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the deep fill option…I feel that the extra water helps clean my clothes. May need to call to get it serviced because the drum “thumps” against the sides when washing sheets or towels. It self corrects after a few spins but it shouldn’t do that to begin with. If they can fix this issue, I would give it 5 stars.
This review is from GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - while we're happy to hear that you love the deep fill feature, we're sorry that the sounds/noises coming from your unit have caused some concerns. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- The unit might be trying to balance itself when this sound occurs, and we recommend referring to page 13 of the owner's manual to learn more about properly loading your items in the washer. You can find a copy of the manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf -- If the previous information doesn't prove helpful, you can schedule a service appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please reach out to us once more if we can assist you with anything else. Take care. - Pablo@GEA



























