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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,632 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Not at this time thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything seems to work fine it cleans clothes very nicely and it is quiet at this time of night

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer I really love them both, very specious, I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well. It is very noisy. I'm ok with that, it makes me feel like I'm in a laundromat

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your feedback on your new washer. We're pleased to hear that you appreciate its cleaning performance and the unique feeling it brings with its noise level. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy laundering! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great! It is a little loud. Love all of the options and that the lid doesn’t lock immediately so I can add with ease. The dryer gets everything dry with one cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box sometime door on washer doesnt lick all the time didnt start right away however still wash clothes when not locke and the soap tray is not durable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile HE Washer has many useful options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I will give this GE Profile HE Smart Top Load washer a 5 star review. Everything in the description is true to form. It does a great job on cleaning our clothes, the spin action is perfect, and having the low profile agitator prevents piling on the microfiber and fleece blankets I use for foster kitten bedding. It also does a great job on unbalanced loads. The sensor correction is perfect. I'm giving it a 5 star rating on price because I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is a bit noisy but I love it. Easy to use. I have not read the booklet to set up wireless yet but can't wait until I do.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you love your washer and have found it to be easy to use! Regarding the noise, you may want to make sure the unit is level to cut down on any extra vibration that may be adding to the noise level. We also have information on what noises the machine may make on page 28 of the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. The manual has details on setting up the WiFi connection on page 19 as well. If you need assistance with the process, you can reach out to our Connected Home Support Line at 1-800-220-6899; they’ll be glad to help. GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an extra washer in lower lever for guest rooms. Large capacity for sheets, towels and blankets. Has agitator so not as quiet as my other washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thank you so much for sharing your review. We're quite happy to hear that your washer is working well. Hopefully you've had that chance to connect to the app and use some of the smart features. Let us know if there's any questions you may have. Mike@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new machine and it appears to do a great job washing clothes and it is easy to use and I like the interface with the app on my phone. I did not give it 5 stars for 2 reasons (1) the machine is very loud (2) there is no audio signal to alert you when the wash cycle is completed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're so glad that you're enjoying your lovely new Profile washer! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thanks for the feedback about the machine volume and end of cycle signal that we'll be sure to share with our product design team. Cheers! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love This GE Profile Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE Profile top-load washer for its powerful cleaning, large capacity, and smart features; it makes laundry easy, efficient, and consistently delivers fresh, great-looking clothes every time reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile 5.0 Cu. Ft. High Efficiency Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lover the performance of our new GE Profile 5.0 cu. ft High Efficiency Smart Top Load Washer. It washes king size blankets with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Excellent product and easy to use, we love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install, I am no mechanic lol and not very good at fixing things but it was easy to install and was ready to use right away!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Could use an owner’s manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no owner’s manual with this machine so I looked up some YouTube videos. I still have questions which I will research when I have time. The machine uses very little water so I am not clear how much detergent to use. It does seem to do get the clothes clean so all is well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know how useful a manual can be when you’re getting used to an appliance. We have the manual available on our GE Appliances website when you look up the model number and go to the product page. We do expect the washer to use less water than older models; the Department of Energy has changed their standards regarding allowable water usage over time, and our load sensing technology provides the optimum amount of water based on the load. The wash performance is not negatively impacted. The manual does discuss detergent, and we would recommend following the detergent manufacturer’s suggestion regarding the amount to use. If you have any other concerns or questions we're always glad to help, and we’re confident the washer will continue to perform well for you for years to come. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good, wasn't sure about it without the agitator but it does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    on the fence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my washer .the reason I give it 3 stars is because if I'm washing bathroom carpet it bang so loud against washer frame. I would recommend it for every day use. not really for bathroom carpets.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear you love your washer. We understand the need to wash your rugs but don't recommend washing rugs that have a rubber backing on them. The rubber can get ripped and come off and clog the drain. If your rugs don't have a rubber back, we recommend adding a few towels with your rug to balance out the load. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Finally, have the matching set. Its super easy to use and keep clean. The automatic dispenser is a time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE and cleans the clothes very well. Lot's of custom cycles and the app is nice to let you know when the wash is done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and ease of use. Appreciate that even a small older woman can reach the bottom of the basket.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks for taking the time to share your feedback! We’re happy to learn that you’re loving the large capacity and that this model is easy for you to use. We understand how reaching the bottom of a top load washer can be a struggle, and our engineering and design teams will be happy to hear of your positive experience! Thanks for choosing GE Appliances and if there is anything we assist with, please reach out anytime. Have a lovely day. Lauren@GEA GE_Appliances