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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1257 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,257 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Plenty of space for large items like sheets, comforters, etc. Easy controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a great washer model with a large 5.0 cu. ft. interior capacity. Not only is the interior capacity large enough to fit your bulky items and bedding, but it was designed with an easier accessed capacity. Enjoy the large capacity while being able to easily reach the bottom of the washer! We're confident this model will continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes wash soo good in my new washer. I love everything about this washer. Im soo glad i didn't listen to some of the bad reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with all of the necessary features! I’ve only done three loads so far but very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, love that it fits my king size bedding with plenty of room and everything comes out so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Terrific Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this very much. No complaints at all! I recommend this for anyone that needs a new washer. Easy to use and the whites turn out very white!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful washer model that features Adaptive Smart Technology, which enables optimization of cleaning power and fabric care within each cycle! We're thrilled to hear you're enjoying this unit, and we're confident this washer will continue to serve you well for years to come. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wash everything every day

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is sleek, spacious, and easy to operate. I especially like the locking mechanism on the washer because I have a toddler in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s nice that it is a smart washer without breaking the bank. It’s neat that it tells you your wash will be done in 5mins & when it’s complete. I do find when it starts it’s kinda of loud when it sensing, but after it’s not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New GE Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older Samsung with this one and it has more space, much quieter, and gets my loads done faster. Connected to my Alexa as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Not a Fan!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer after my 20 year old Kenmore broke. They just don't make appliances like they used to. I want to be able to select my load size and type and just go. The locking lid was ridiculous. The clothes have to be put in first and then the machine "senses" the load by weight. Even with the "deep fill" option [which only worked for me twice during the 3 weeks that I kept the machine] my clothes never got wet enough and with no agitator, the impeller just doesn't get it done. The loads were LOUD and took 2 to 3 times longer to get through a cycle than my Kenmore. I ended up buying a part and fixing my old machine myself and it now works beautifully. NEVER AGAIN!!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are sorry to hear that your washer did not meet your expectations. We apologize for any inconvenience caused and appreciate your patience and understanding. Please note that our washer is designed to sense the load by weight to optimize water usage and provide a thorough cleaning experience. However, we understand that this feature may not be suitable for everyone. We apologize for any confusion caused by the locking lid and the deep fill option. We will consider your feedback as we continue to improve our products. Thank you for choosing GE Appliances. We hope to have the opportunity to serve you better in the future. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good for short people!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how efficient this washer machine is! I’m on the short side and it is easy for me to get all the laundry from the bottom with no assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, heavy duty washer and easy to work. Not a single regret with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Large capacity, clothes come out clean. I recommend this washer for a family.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there – Thank you for leaving your feedback with us about your new washer! We’re thrilled that it is working well for you. We know it will serve you well for a long time to come. Thank you for choosing GE Appliances. -Kacie@GEA GE_Appliances

  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Gets off balance easy & the detergent cup mildews

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets off balance very easy. I have to put the clothes in just right. It has a storage cup for laundry detergent, but the cup gets mildewed and stinky. I have to leave the top open so it does not mildew. But, that was why I switched to the top loader because I did not have to leave the door open on my front loader!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to have a better understanding of your situation and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review. We look forward to hearing from you. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, we had some old school washer and dryers. So these ones are a major upgrade. They clean the clothes well and I like the little drop section it has for pods! That’s pretty rad

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm in love with my washer machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's louder than our former washer but it cleans 100% better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karenm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is user friendly and does a great job cleaning our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity and gentle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG washer has run well for us for over a year now. It fits a lot and balances it quite well. I like the clear lid and the setting options. I don’t really like the sounds the control panel makes and choosing the settings is a little annoying since you have to press to cycle through again instead of going up and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer so much room and easy to use. Love how it alerts us on the phone too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cleaning machine. Haven't downloaded any additional cycles. A little louder than I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Super loud set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances