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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1261 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,261 reviews
  • Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! The spin cycle is especially good as it leaves the laundry almost dry so we save on drying. Also, the WiFi technology works great with my smartphone app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity is nice for linens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washing machine. It can handle guest sheets and towels in one load and seems to do a good job of cleaning even without a center agitator. Too soo to comment on durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so quiet I do not ever know it's doing a load of wash. I knew going into Best Buy i wanted an agitator free machine. I was unsure of the size as its bigger than i wantedbut also knew i wanted the anti bacterial protection. So far, i have been very happy with my choice.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great but can wrinkle your clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it five stars but for some reason all of my shirts come out very wrinkled even on the slowest spin cycle. I hang my shirts to dry so I can’t have them wrinkled. Also the installers hooked the water lines up backwards… Not the fault of the machine of course. Every other function of the unit as well as the cleaning ability is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well . I like the WiFi features. It has so many wash settings that can be downloaded

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Yes, buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It works very efficiently and easy to use. I love all the settings available. The color is modern and beautiful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's so wonderful to hear how much you're enjoying your lovely new GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach out to us if you have additional questions. Best wishes! - Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with the noise level of this machine while it was operating. As for the operation of it, it was ok. Thought I’d get more by buying American made. Returned it back it Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for giving our washer a try. Some noise during operation is expected, but ensuring the machine is level can help reduce excess vibration—adjusting the leveling legs side to side and front to back often makes a difference. We appreciate your feedback and hope to earn your trust in the future. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how clean everything gets! It was a package deal with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5.0 wash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a top loader before...I will not go back. love the Top loader...do not have to be an engineer to operate. Does a great job...and love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My New GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. I chose the impeller, and it works great. It seems to use less wasted water, cleans my clothes perfectly and quickly. It does show fingerprints, but considering the price and quality of this washing machine, I can surely live with that.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughly enjoy, while its sensing the laundry its SLIGHTLY loud…but the amount of clean your colors and whites are, dang near incomparable. While washing it wont keep you awake at all. The deodorant stains in my white shirts, gone. My jeans(ralph lauren, Levi Strouss, Tom Ford) with the right settings, came out beautiful. The

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re enjoying your washer, and it’s providing an excellent cleaning performance for you! Regarding the noise during load sensing, you may want to make sure the washer is leveled to cut down on any extra vibration that may be adding to the noise level. We’re confident the washer will keep taking care of all your laundry needs for years to come! GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Thank u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and alot of room. Very quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Top washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from Samsung to this and it's a world of difference. Easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE profile washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are coming out extremely clean. I'm very happy with this product so far.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 3 out of 5 stars

    Loud and long cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I thought it would be. The cycle is longer than I thought and it doesn't default to maximum spin so it can be necessary to do a spin and drain cycle after completion of wash cycle.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend that you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear. GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy about this purchase. We have had a front loading unit for many years and decided to go to a top loading. The washer is huge inside and looks great with the matching dryer. We have been able to feel the difference from our previous machines compared to these ones. The clothes feel a lot cleaner and smell cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray Excellent purchase. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. No problems washes and rinses very good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and does a fantastic job cleaning my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine easy to use large load washer washes everything fast

    I would recommend this to a friend