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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,629 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Yes, buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It works very efficiently and easy to use. I love all the settings available. The color is modern and beautiful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's so wonderful to hear how much you're enjoying your lovely new GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach out to us if you have additional questions. Best wishes! - Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect. The tub is huge. The impeller is so much more efficient than an agitator and it doesn't beat up your clothes. Also, the color is beautiful, feels very luxurious.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Re-Balance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but make sure you put more than one blanket in it when you wash stuff. I had it slosh to one side and through it out of balance and it was trying to rebalance for a good 20 minutes before I caught it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that your washer is working well. Thanks for the feedback that we'll be sure to share with our product design team. We wish you all the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer set! Works wonders with large loads for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile 5 cf smart top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile 5 cf smart top load washer comes with easy reach. I am shorter and can reach bottom of washer. Washer is energy efficient and simple to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best washer ever!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this appliance. I can wash more clothes at one time and the clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Ph. D. Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect definitely recommend. Clothes come clean within a short time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Super loud set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washwe was over 10 years old and was not reallt washing anymore. This one has been a life changer with how easy it is to use for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy about this purchase. We have had a front loading unit for many years and decided to go to a top loading. The washer is huge inside and looks great with the matching dryer. We have been able to feel the difference from our previous machines compared to these ones. The clothes feel a lot cleaner and smell cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine washed my and kids clothes really good and I can pause it at anytime and it the lock is great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Silent treatment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quit and really cleans the clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Profile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit. GE profile units are great in every aspect. Awesome quality

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Top washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from Samsung to this and it's a world of difference. Easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer does a good job easy to use great service

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity is nice for linens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washing machine. It can handle guest sheets and towels in one load and seems to do a good job of cleaning even without a center agitator. Too soo to comment on durability.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughly enjoy, while its sensing the laundry its SLIGHTLY loud…but the amount of clean your colors and whites are, dang near incomparable. While washing it wont keep you awake at all. The deodorant stains in my white shirts, gone. My jeans(ralph lauren, Levi Strouss, Tom Ford) with the right settings, came out beautiful. The

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re enjoying your washer, and it’s providing an excellent cleaning performance for you! Regarding the noise during load sensing, you may want to make sure the washer is leveled to cut down on any extra vibration that may be adding to the noise level. We’re confident the washer will keep taking care of all your laundry needs for years to come! GE_Appliances