Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have loved this new washing machine. I love the sensing feature at the beginning of the cycle to help it function better. Would definitely get this model again
I would recommend this to a friend- Cons mentioned:Noise level
Loud, but Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work, but they are loud. We ended up returning them within 2 days because they were so loud and leaving a lot to be desired for the price. We swapped them for Samsungs that are silent in comparison.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you had to return your new unit. We do hope that we can earn your trust back in the GE Appliance brand in the future as this is not what we would normally expect out of our appliances. We take your feedback seriously and will use this to help us make changes or improvements to our units moving forward.Dianna@GEAppliances
- Pros mentioned:Capacity
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can fit all my large size bedding. Power clean option is great
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far this washer has been simple to use and runs smoothly. This is my first time using a in home washer without an agitator, im impressed!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Well worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this washing machine stylish, it is cost efficient and does a fantastic job of cleaning clothes. I’m so proud of my purchase.
I would recommend this to a friend Excellent Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, no agitator so it will not damage my clothing, very quiet, easy to use controls. You can use detergent or pods.
I would recommend this to a friend- Cons mentioned:Balance, Noise level
Would definitely go with something else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and gets off balance a lot. If it wasn’t such a pain to return I would definitely go with something else.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds".
For help with the balancing concern, please make sure washer is properly leveled with all four legs firmly on the floor. Also, try not to overload the washer with your loads.
- Pros mentioned:Ease of use
GE Profile
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: nice machine, not too complicated, you can teach a teen to use this! Cons: drain hose is far too short, had to buy a hose extension - GE needs to provide standard adequate drain hoses.
I would recommend this to a friend GE Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great. It has a lot of pre settings for anything that you will need.
I would recommend this to a friend- Cons mentioned:Noise level
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looked like a great choice for a washer. My wife was really excited, and was the one who made the final choice to buy this washer. The downside to it is that it is the noisiest washer I have ever owed. As it's washing it sounds like a cheap piece of tin. Very disappointed in GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. We offer descriptions of the normal sounds you can expect to hear on page 28 of the online Owner's Manual. The manual is available for you to review by clicking on the Features tab and scrolling to the bottom of the Features list, where you will find a link, you can click on. If the sounds you are hearing are not listed, we encourage you to call Bodewell - our GE Appliances service team at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances
Great Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It was my first time buying my own appliance and it works great. I love that. I can sync it to my phone and customize wash cycles.
I would recommend this to a friend- Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer way more load capacity and really high tech..
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Great Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer meets all my expectations. My clothes are very clean and it is very easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are so happy to hear that youre impressed with your new washer unit and that so far it has been meeting all your expectations! We hope it continues to impress and becomes a favorite in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Cons mentioned:Noise level
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer all around does a fantastic job. Would give it 5 stars for the job it does cleaning clothing but took a star off because it is a little louder(not horrible at all) then we expected
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there and thanks for choosing GE Appliances for your home. We’re happy to hear you’re enjoying your new washing machine overall. However, we’re sorry to learn it’s louder than expected and can imagine how that may be disappointing. We appreciate your insight and will send it to our team for consideration in the future. Take care. -Gina@GEA
- Pros mentioned:Capacity
GE Profile smart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for bulky items and also enjoy the smart function to make sure family members don’t leave wet clothes in the washer
I would recommend this to a friend - Pros mentioned:Cleaning performance
GE Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer. Quite and does an amazing job washing different types of clothing.
I would recommend this to a friend Ms Washington
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer love the color and the delivery person was friendly as well and did the install very professionally
I would recommend this to a friendGood size washer and best of allow price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great GE washer, very happy with this purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for the feedback. We're so glad to hear you're pleased with your new washer. This unit is simple to use and gets the job done. We hope you will enjoy it for many years to come.
Perfect Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient. I love this washer. The smart controls are exactly why I bought this.
I would recommend this to a friendBrand response from GE Answers
Posted .Congrats on your new washer! It means a lot to hear that you love the unit. We love the tangle control unit. The intelligent technology adapts the wash action to minimize tangled loads.
Top loading washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass lid broke within 9 months of opening and closing the lid, called for replacing or repairing and was told because it’s broken there is no warranty
I would recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with the lid of your washer breaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.