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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1263 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,263 reviews
  • Rated 5 out of 5 stars

    GE Profile - 4.9 Cu Ft High Efficiency Smart Top L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife wanted in a washer. Has preprogramed cycles , but they can be customized. The deep fill feature is a big plus with the option to add even more water with the extra deep fill. It also has a countdown display, which is a nice feature not found on many of the new washers. Our first purchase was the Maytag Pet Smart washer. That was a big mistake. This thing beats it hands down , just like our previous GE Profile that gave out after everyday use for over 10 yrs. If this is in your budget , don't hesitate, especially with Best Buy's return policy if your not satisfied. Oh did I mention that it does an excellent job of getting out tough stains that seam to be attracted to my clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for sharing your review with us. We're pleased to hear that your beautiful GE Profile washer is working well. We strive to make sure our appliances are user friendly to ensure that our consumers have the best experience possible. If you need anything, reach out to us anytime. Best! Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Really good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, my wife is really happy with this washer machine. I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE washer smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer very easy to use app work great it tell you when is done and how much time left for finish the load

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Water Saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works amazingly and saves so much water! The first time I saw how little water it used I was concerned but everything comes out clean and smelling great!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and choosing our appliance for your home! There have been many really good reviews on this washer unit. We are confident this unit will continue to impress you for many years with its great features and wash performance. GE_Appliances

  • Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set and works well but it is SO LOUD! I swear it sounds like a helicopter is getting ready to take off. Also, I ordered it online and didn’t know I needed to buy the install kit because the dryer didn’t have a plug included.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and are glad to hear the set is working well for you! Some noise is expected during operation, but we recommend checking that the unit is level front to back and side to side to help reduce vibration. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Loving my new Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine, easy to work and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the amount of options and the app makes it ten times better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! And the instoller team was very knowledgeable and nice! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Skip the laundromat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip the laundromat! A whole comforter fits perfectly in this! (We own a king size comforter) We also love the fact that I can run this washer from my phone if I forget a load in the washer, so when I get home I can just switch it to the dryer! Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer Huge inside Wash well………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this top load for several reason. Love the 5.0 space, also the 10-year limited warranty. I just tried it for the first time, and it cut my washing time in half.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My first washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it! It’s huge and it can fit all the load every week! I can believe I really bought this as my first washer ♥️♥️♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this washer. Does a great job, and now I don't have to go to laundry mat to do heavy blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Very quiet and clean clothes good. Came with a dent on the right side but best buy gave me discount and its next to the dryer and no one will see it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This unit provides a better clean, thanks to our Adaptive Smart Technology which enables optimization of cleaning power and fabric care within each cycle. We're thrilled to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Set!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. no complaints! worth the money! if you need a washer/dryer set we recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only had it for a few weeks but its wirking great. It is a little loud but thats about it. I bought it ti replace a 3 year old maytag that brike for the third time. FYI never buy a Maytag they're horrible.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your feedback and that you chose us for your purchase. We are always looking for ways to improve or make changes when necessary so we appreciate you bringing the noise to our attention. We hope your unit continues to impress you for many years! GE_Appliances

  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Loud, doesn't spin, and other small issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Our last machine was a Samsung and everyone says how bad those are but, like, this is terrible. It is so loud when it's on! The spin is awful. Clothes came out of our Samsung nearly dry, while these are sopping. I hate that it turns on every time I lift the lid. I hate that the lid can be lifted and it puts itself on pause after it starts - not great with my "helpful" toddler. I just cannot stand this thing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're not entirely satisfied with this washer model. The bottom of page 24 in the Use and Care Manual provides a QR code/link that will take you to a video showing normal washer operation. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can locate the Use and Care Manual for this model in the "From the Manufacturer" section of this product page. We will be sure to share your feedback on this model with our design and engineering teams to see how we can improve on these areas in the future. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE WASHER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected simple to use wash options excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the most expensive washer, but good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer works well. We like having a washer without the agitator in the middle. It makes it much easier to balance the loads. Price was good for what we got.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    laundry room bumper car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often than I like this washer makes unbalanced loads and bangs around like a bumper car. It tries to correct itself but usually ends early and wet. It also does not like being interupted with adding an item or trying to balance the unbalanced,Both leave a soaked load that needs a second run through the drain and spin cycle.

    No, I would not recommend this to a friend