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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1264 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,264 reviews
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    laundry room bumper car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often than I like this washer makes unbalanced loads and bangs around like a bumper car. It tries to correct itself but usually ends early and wet. It also does not like being interupted with adding an item or trying to balance the unbalanced,Both leave a soaked load that needs a second run through the drain and spin cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer.does a great job cleaning the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality of machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and quality are great ! Time for cycles and quality of machine is great !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you're pleased with the quality of the washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart benefits that allows you to monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed. Thanks for trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE PTW600BPRDG top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and easy to use. Large capacity plus it does not have the center agitator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product at a good price. A little noisy during wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer is solid! What you expect from GE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The washer has been great so far! Washes clothes like you want spins out pretty quiet compaired to some. The Gray color is very nice and we love the glass top. Nice to glance to see if there is something in the washer without having to open it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous! I love every feature this washer offers, especially the smart technology that allows me to start the washer remotely and time it to be finished shortly after arriving home from work to switch to dryer! It's quiet, holds a lot of items per wash, appealing to look at, and fun to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is great. It’s quiet and does an excellent job. I really like the various options for washing. It’s a great water saver as well. Looking for our water bill to be reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome I Appreciate it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Delivery on time no Claims Works So Good 100 Performance like description Recommended all the Appliance Thank you Great Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter than my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from my 1st one we bought 16 years ago. Love that my washing machine is smarter than my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer. Best buy was great with delivery and install.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    90% satisfied with this purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app should give more control. When spinning it’s too noisy, even with the laundry being evenly distributed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there,

      Thanks so much for sharing your valuable feedback with us. Our apologies to know that the washer is incredibly noisy when spinning and understand how annoying that can be. We'll be sure to pass this information along. Please let us know if there's anything you need. Wishing you well! Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So roomy and easy to use - it actually makes laundry day fun!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to leave your feedback. We are happy that you love your washer. We hope that you continue to enjoy your unit and that it gives you the convenience and quality that we work towards providing for our customers. If you need anything else, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a few weeks, but so far, so good! It has a huge capacity. I love the color! I washed my cal king comforter with no problem! I was really happy with Best Buy’s promo’s and deal. Delivery was professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast service employee's were fast to help me highly recommend it to my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious washer, cleans clothes consistently without damage

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it. We hope it continues to be a convenience and joy to use for you and your family. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works great i would definitely Recommend buying it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as expected. GE is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Just don’t overload with towels on your first wash lol.. works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer. It does a great job cleaning and is a pleasure to use. I bought it after my previous washer (another brand) died all of a sudden after only 5 years. That was a front loader and I really love the top loader better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features and Look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about a week and it's working great so far. I love the features and sleek look. Installation through Best Buy was easy and efficient.

    I would recommend this to a friend