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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,629 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with the noise level of this machine while it was operating. As for the operation of it, it was ok. Thought I’d get more by buying American made. Returned it back it Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for giving our washer a try. Some noise during operation is expected, but ensuring the machine is level can help reduce excess vibration—adjusting the leveling legs side to side and front to back often makes a difference. We appreciate your feedback and hope to earn your trust in the future. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so quiet I do not ever know it's doing a load of wash. I knew going into Best Buy i wanted an agitator free machine. I was unsure of the size as its bigger than i wantedbut also knew i wanted the anti bacterial protection. So far, i have been very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The machine was delivered a few weeks ago. My husband we very pleased with the install and delivery. Washes well with less water. Hoping it makes a difference on my bill. Quiet machine that can wash a lot of launfery at once. We use it daily and have teenagers that constantly change their clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Terrific washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, gets clothes clean. Easy to use, saves on water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer done lots of loads still running smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Would definitely go with something else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and gets off balance a lot. If it wasn’t such a pain to return I would definitely go with something else.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds".

      For help with the balancing concern, please make sure washer is properly leveled with all four legs firmly on the floor. Also, try not to overload the washer with your loads. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT‼️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get it figured out, I had issue with the water level but after reading about the washer and how it uses less water, something I can get used to. I also LOVE where the dispener is for the detergent is because the water goes through it and cleans it out without leaving any residue anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. No problems washes and rinses very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its one of the ovens of all time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Its an oven. It gets hot when i tell it to, and stays cool any other time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year washes amazingly and would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far So great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Controls take a little bit of testing to get what you want. But after a few starts and stops we got it working perfectly. It runs really quiet and seems to wash extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this washer has been simple to use and runs smoothly. This is my first time using a in home washer without an agitator, im impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean look and wash. Easy to use and next level wash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile-5.0 Cu.Ft. Hight Efficiency Smart Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile 5.0 Cu.FT Hight Efficiency Smart Top Load Washer is a dependable product for price, quality, and performability.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washing machine stylish, it is cost efficient and does a fantastic job of cleaning clothes. I’m so proud of my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer with lots of nice upgraded. Easy to use and washs your clothes clean. Looks nice too.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    laundry room bumper car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often than I like this washer makes unbalanced loads and bangs around like a bumper car. It tries to correct itself but usually ends early and wet. It also does not like being interupted with adding an item or trying to balance the unbalanced,Both leave a soaked load that needs a second run through the drain and spin cycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with all of the necessary features! I’ve only done three loads so far but very pleased!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. I don’t have a level floor but I have the machine as level as possible and in the spin cycle it shakes a lot causing the machine to slip and then needing adjusting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Стиральная машина

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Очень понравилось хорошая стиральная машина рекомендую работает уже почти год все отлично

    I would recommend this to a friend