Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Quality washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality recommendation. Easy to use. Run cycles are less then older machine with no noticeable difference in cleanliness of cloths.
I would recommend this to a friend Sleek and great looking as a set
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I bought the set and the other appliances was the problem not this guy -
I would recommend this to a friend- Pros mentioned:Capacity
Washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new washer so spacious and convenient. My delivery was efficient and the price was even better
I would recommend this to a friend - Pros mentioned:Capacity
Spacious washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of options. Huge interior. A shorter person (than I) would need a stool to retrieve items at the bottom!
I would recommend this to a friend - Pros mentioned:Capacity
Great machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quivk it washes and how there is enough roo. For a king size comforters
I would recommend this to a friend - Cons mentioned:Noise level
Super Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having the option to choose what laundry I am washing for the day. I also like being able to control the size of the load. But, on the other hand, it is a bit noisy and does its job of cleaning the laundry.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you like the washer! Thanks for sharing and have an amazing day. -Sylvia@GEA
- Pros mentioned:Cleaning performance
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just perfect for what we were expecting. It is what it was described and it even exceeded our expectations.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad this washer has been perfect your needs! Be sure to download the SmartHQ app to take advantage of the smart features that it offers! Thanks for sharing your feedback!
GE Profile washer is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing a great job. When it is running it is pretty quiet. The only thing that we think could be better are the soap / fabric softener dispensers, a little water stands in them after use and they are a little flimsy. we are very pleased with the machine overall.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you’re happy with the performance and quiet operation of your new washer! It’s normal for a bit of water to remain in the dispenser after a cycle, but we appreciate your feedback on the design—it helps guide future improvements. Lauren@GEAppliances
- Pros mentioned:Capacity
Large capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great capacity for large loads, works great and is quite
I would recommend this to a friend - Pros mentioned:Cleaning performance
GE 5 cuft washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 5 cubic foot washer has been a great addition to our home. It is quiet, efficient, and has a great look. Controls are easy to use and options are more that we need
I would recommend this to a friend Need new washer after owning for only 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer started getting really loud during the spin cycle after about a year and a half of owning. At the 2 year mark, the washer stopped in the middle of the cycle altogether and would not go into the spin cycle. Called a local tech to come and take a look and he told me that the control board needed replaced and the bearings were going bad and that the transmission would need replaced as well. He was shocked that it was only 2 years old and told me to avoid GE. So now we are replacing with a different washer altogether. Also to be noted, our matching dryer had issues within the first year of owning and luckily was covered under warranty at that time but, even now, it sounds terrible and makes a squeeling noise from time to time. I also had bought a GE dishwasher about a year and a half ago which is now having issues with leaks around the door. Just going to take that techs advise and avoid GE products in the future.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your washer stopping mid cycle and for the issues with the control board. We'd like to help out with this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer! Efficient, love that it tells you when the load is finished.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Smart appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We are still learning to use it but I love it so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love the quick was options for small and less soiled loads.
I would recommend this to a friend - Pros mentioned:Cleaning performance
My washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I love it! It washes so nicely and it’s very quiet.
I would recommend this to a friend Many options
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love the features. The size is more than enough. Unfortunately is is so load, my husband hates it. I think it does a great job and provides many washing options plus and can wash my wired bras with no concern of damage.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out to us. We encourage you to doublecheck to be sure your washer is level as that could affect the sound level. The directions to check the leveling and adjust as needed are available in the online Owner's Manual.
- Pros mentioned:Ease of use
Don's clothes washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an awesome washer at the definite recommend purcha
I would recommend this to a friend - Pros mentioned:Cleaning performance
Greay washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few weeks and I really like it. My husband does the majority of the laundry and he likes that he gets reminders when the loads have completed.
I would recommend this to a friend Smooth washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace an AMANA whaser, happy with the upgrade.
I would recommend this to a friend- Cons mentioned:Spin cycle
I don't love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay... it does a good job washing the clothes. It has good features. My wife doesn't like that when you save 'My Cycle' it defaults to that over the standard cycle settings when you turn the knob and select a cycle (e.g. Normal, Jeans, etc). The thing we dislike the most is it's very finicky when you have small loads-- it gets out of balance on the spin cycle... and yes, we've leveled the machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your honest review! The My Cycle feature has various options that your wife may find helpful. We suggest referring to page 14 of the owner's manual (available online) for additional tips on using this feature. When the washer displays an out-of-balance load, it means that after the wash cycle was complete, the items in the load were no longer evenly distributed enough in the tub to allow the spin out of the water. Manually redistribute the items in the load more evenly in the tub, then resume your cycle by pressing START or select Drain & Spin and press START. For best performance, please refer to page 18 of the manual for tips on loading the washer. We hope this information is helpful!