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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1264 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,264 reviews
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my. Purchase, runs very quiet. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this washer especially the deep fill i will never get a front loader ever again i feel this washer really does a great job of cleaning my clothes and big blankets and comforters

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're ecstatic to learn how much you love your washer! We're confident that you will continue to enjoy the cleaning performance from your machine for many years to come! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works really well, but it’s real loud. Don’t know if that’s normal but I don’t think it should be as loud as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great washer that does the heaviest of loads! This washer is a beast that doesn’t hesitate to wash towel, blankets or just the normal load!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile 5.0 - Great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for over a week now. We are very impressed thus far. The washer performs well and the loads don't take a long time to wash. It seems very efficient with washing your clothes. The only downside is the noise when it spins. It just takes some getting used to.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for letting us know about your experience - we’re so glad you’re impressed with the washer and its efficiency! We do hate to hear that you’re not happy with the noise when it spins, and we regret any inconvenience caused. If it might be helpful, we have a description of what noises the washer may make on page 28 of the manual; you can view the manual on Best Buy’s product page under the ‘Overview’ section or on our GE Appliances website when you look up the model number and go to the product page. Making sure the load size is right for the chosen cycle, the basket is loaded evenly and the washer itself is level may help cut down on noise. We hope this is helpful, and your feedback will be shared with our team for review. If you have any concerns or questions we’re always happy to assist, here or over our GE Appliances social media. Best wishes! -Sarah@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new GE Profile washer. I'm still learning all the choices but it is working great. I even washed my light comforter in it. It was on sale and comparably priced so I think I got a very good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i like it much quiet then my old one i had

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, loud when balancing itself during the sensing phase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, GE makes great appliances and the Best Buy team was a pleasure to work with and delivery was a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great washer and has more than what we expected. It has several settings to choose from and has yet to disappoint. It does have wifi so you can download the app (and works with other GE smart products) which I thought was a bit much as I don't need the wifi feature; however, if a part in the washer is messing up or broken, the app will tell you exactly what it is that needs to be fixed and the options/steps you need to take to get it fixed. I also suggest getting the extra BB warranty even though it comes with a pretty sufficient one, just because they will come to you before you have to possibly ship it out to get fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! On the deep fill setting, which I use all the time, it really does fill the basket. It also agitates well without damaging clothes. Just wish it had a warm rinse option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Does the job. Good Washing machine. I would recommend. Overall good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues with the unit and honestly it works wonders. Coming from usuing older units i can say thisnis the most top of the line one that I’ve used. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer. love the color. it makes my laundry room look sleek instead of the typical white color

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Good at washing but way too loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer washed very good except its super loud. I had to return it. It sounded like a jet plane and the swishing sound was very distracting too. Other than the noise it was a good washing machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your review with us about this washer. We do encourage you to head to our GE Appliances website to view the article entitled "Top Load Washer - Normal Sounds" to get a better idea of the sounds you can expect to hear from our top load models. We do understand you returning your unit and hope to earn your faith in our brand moving forward. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big Tub!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and large tub size for blankets! Washes better without the old style agitator! Very happy with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer! A tad noisey!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love how well in cleans clothes. Very efficient. A tad noisey!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer tub bangs against the walls of the washer when 2 sets of sheets are being washed. At times, I've had to manually rebalance 2 and 3 times. I'm reaching out to GE to see if I have a defective part. Outside of this issue, I would rate it 5 stars.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with this situation, please make sure the clearance requirements on pg. 22 of the Owner's Manual are being met. If this doesn't prove helpful, we're confident the certified technician will provide the best solution possible. Thanks for being part of the GE Profile family. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month and so far so great! no issues and does a great job cleaning our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love giving five stars but the delivery was on time and quick but I the washer did have a dent in it and I supposed to have received $200 off my order but I don’t believe I received it.

    I would recommend this to a friend