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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,265 reviews
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this washer is smaller on the outside than my previous one….but it’s just as big in the inside. It’s working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love giving five stars but the delivery was on time and quick but I the washer did have a dent in it and I supposed to have received $200 off my order but I don’t believe I received it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HURRY UP AND BUY!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING WASHER WORTH EVERY PENNY I WILL BE GOING BACK TO GET THE DRYER JUST SO I CAN HAVE THE COMPLETE SET! zAND THE WAY I CAN CONTROL THE WASHER FROM MY PHONE I’M IN LOVE HONESTLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product already own one at my house bought one for my other house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is a great product! It is very quiet and easy to use. The WIFI feature and scheduling capabilities make it very user-friendly. We have already recommended this product to multiple people.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Glad I purchased this set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer and dryer set for a month now. It’s been working perfect. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s efficient and exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing machine has a lot of options. For example, I like all clothes under the water, so I choose 'Deep Fill' Also, I like the 'Drain&Spin' because I hand-wash my delicate clothes, You can open the lid after it started, so you can add a shirt your kid forgot to put in the basket.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are enjoying your washer unit, and the great features like the deep fill option! We think it’s sure to be a favorite in your laundry space for many years. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the right choice when it came to this purchase. It’s a good solid product with reliable performance.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful washer model that uses Adaptive Smart Technology which enables optimization of cleaning power and fabric care within each cycle. We're glad to hear you're enjoying your purchase, and we're confident this washer will continue to serve you well for years to come. Thank you for choosing GE Appliances for your home! GE_Appliances

  • Cons mentioned:
    Balance, Noise level

    Rated 1 out of 5 stars

    Loud washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is loud! Also it can't handle a load of bedsheets. It shook so much and rotated itself a good 45 degrees. I returned it ASAP and got an LG instead. Cheaper and so far no issue.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with GE. Works amazing. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on black Friday on this top-load washer. it has worked perfectly to clean the cloths well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your crew was very professional and made sure all was working.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just pretty loud compared to My old Whirlpool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer set. We are completely satisfied and pleased with this purchase. The purchase experience was a breeze and the delivery was seemless. We have no complaints! The set is connected to an app on our phone. We are aware of everything that happens with both machines.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing GE Profile for your home! We are happy to hear that you are pleased wit your new washer and dryer set in your laundry space. We think your new unit will soon become a favorite and will make your laundry days much easier with their great features. Especially with the convenience of the Smart HQ app! Dianna@GEProfile GE_Appliances

  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer on sale and we absolutely love it. The washer is plenty big with great features. The dryer is fast with lots of settings. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of a kind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and best price for budget friendly is good quality too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to make sure your clothes are equally distributed around the drum or it will make a loud knocking sound when it is running. Also the lid doesn't lock for the entire duration of the cycle, which is nice if you need to add soap. But if you have small kids you need to be careful. It does lock when it spins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much louder than was expected. Could use some insulation to muffle the sound. Also, it does not necessarily clean as well as our old agitator model washer. Hi tech washer and sleek looking. Would consider a quieter model next purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. So much better than my old front load. And the impeller does a lot better than I thought.

    I would recommend this to a friend