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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,630 reviews
  • Rated 5 out of 5 stars

    Karenm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is user friendly and does a great job cleaning our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is great. It’s quiet and does an excellent job. I really like the various options for washing. It’s a great water saver as well. Looking for our water bill to be reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a few weeks, but so far, so good! It has a huge capacity. I love the color! I washed my cal king comforter with no problem! I was really happy with Best Buy’s promo’s and deal. Delivery was professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a year to review this just to make sure my initial impressions didn’t change. I’m happy to say they didn’t. This is a great washing machine. The things I liked the most: - Digital timer so you always know how much time is left at a glance. - Ability to set custom programs if you prefer less/more hot water or other items for your various load types. (I like hot water on my sports stuff, less so on the clothes that seem like may shrink.) - See through top loading part lets you watch your clothes get washed. Doesn’t really help with the washing, but it was neat. - No issues at all so far. Appears to be very reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one just 1 week before Black Friday. Got delivered 2 weeks ago. It’s loud and having squeaky sound. GE is not doing well on this product

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you with this washer. We have provided some normal operating sounds for this washer on page 24 of the Owner's Manual. You can view the Owner's Manual by clicking the ‘From the Manufacturer’ tab and scrolling all the way down on the page. You will see a link that says Use and Care Manual.

      If you are experiencing a sound not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393). GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Super Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the option to choose what laundry I am washing for the day. I also like being able to control the size of the load. But, on the other hand, it is a bit noisy and does its job of cleaning the laundry.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you like the washer! Thanks for sharing and have an amazing day. -Sylvia@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer but it does not melt the scent booster beads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well . I like the WiFi features. It has so many wash settings that can be downloaded

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome I Appreciate it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Delivery on time no Claims Works So Good 100 Performance like description Recommended all the Appliance Thank you Great Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set and works well but it is SO LOUD! I swear it sounds like a helicopter is getting ready to take off. Also, I ordered it online and didn’t know I needed to buy the install kit because the dryer didn’t have a plug included.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and are glad to hear the set is working well for you! Some noise is expected during operation, but we recommend checking that the unit is level front to back and side to side to help reduce vibration. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product at a good price. A little noisy during wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have loved this new washing machine. I love the sensing feature at the beginning of the cycle to help it function better. Would definitely get this model again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter than my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from my 1st one we bought 16 years ago. Love that my washing machine is smarter than my husband.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Loud, doesn't spin, and other small issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Our last machine was a Samsung and everyone says how bad those are but, like, this is terrible. It is so loud when it's on! The spin is awful. Clothes came out of our Samsung nearly dry, while these are sopping. I hate that it turns on every time I lift the lid. I hate that the lid can be lifted and it puts itself on pause after it starts - not great with my "helpful" toddler. I just cannot stand this thing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're not entirely satisfied with this washer model. The bottom of page 24 in the Use and Care Manual provides a QR code/link that will take you to a video showing normal washer operation. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can locate the Use and Care Manual for this model in the "From the Manufacturer" section of this product page. We will be sure to share your feedback on this model with our design and engineering teams to see how we can improve on these areas in the future. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality of machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and quality are great ! Time for cycles and quality of machine is great !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you're pleased with the quality of the washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart benefits that allows you to monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed. Thanks for trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked like a great choice for a washer. My wife was really excited, and was the one who made the final choice to buy this washer. The downside to it is that it is the noisiest washer I have ever owed. As it's washing it sounds like a cheap piece of tin. Very disappointed in GE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. We offer descriptions of the normal sounds you can expect to hear on page 28 of the online Owner's Manual. The manual is available for you to review by clicking on the Features tab and scrolling to the bottom of the Features list, where you will find a link, you can click on. If the sounds you are hearing are not listed, we encourage you to call Bodewell - our GE Appliances service team at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Too new to rate a five

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks of usage so far so good. Company should wait to ask for reviews at least a mongh of usage for time to really use products thing do not always go wrong within first usage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    1 yr purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design. I'm a little unhappy with the constant rumble. I have to wash my comforters twice. Other than that, the product is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE 5 cuft washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 cubic foot washer has been a great addition to our home. It is quiet, efficient, and has a great look. Controls are easy to use and options are more that we need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality recommendation. Easy to use. Run cycles are less then older machine with no noticeable difference in cleanliness of cloths.

    I would recommend this to a friend