Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my decision for this washer. I was going back and forth about which product to get but I made the right choice. Easy to use and quiet while in use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so glad you are happy with your decision. This is an excellent choice for sure. This model has the Microban Antimicrobial protection and it is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It also has Smart features that are powered by SmartHQ. It has a 10-year warranty on the motor. If you have any questions on your new washer or on any of your GE Appliances, please let us know. We are here to help! Joyce@GEA
The best there is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect!!!!! I would still buy even recommend and have recommended to several friends and family.
I would recommend this to a friendJust Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Blind Vet, and very satisfied with my purchase I can use it with no problem and can afford it that makes it Great in my book
I would recommend this to a friendUnsettling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many emotions on this washer. First, it was delivered already broken and defective. I had to wait another 3 days for a replacement. The replacement runs great.I love this machine, but having to wait for a replacement is where I gave it, the stars down from.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re happy to hear how much you’re loving your new washer and that its performing well overall! -- We share your concern with receiving a defective unit, and to best address this concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine recently purchased and works well.
I would recommend this to a friend- Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer able to Wash queen size comforter With sheets
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nice Washing machine for the price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, quiet and efficient. Being able to track laundry status on line is a big bonus.
I would recommend this to a friend - Pros mentioned:Ease of use
New love for washing clothes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to set every single thing regarding how I want my clothes washed and even having the ability to delay washing clothes if needed is awesome.
I would recommend this to a friend - Cons mentioned:Balance, Noise level
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fill with water!!! Clothes rub against each other, but the clothing on top sometimes do not get wet. Big drum!! Can't fill it all the way Washing options do not allow you to choose water level. Drain hose is to short When the drum is unbalanced washer jumps all over. You have to remove/redistribute clothes until the washer is happy. A store employee talked me into this washer. BIG MISTAKE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. This is a high-efficiency washer, so it's important to know that it will not use as much water as previous models. If your load needs additional water, you can utilize the Deep Fill option. We also encourage you to ensure that your unit is level and that the feet are planted firmly into the ground. If this does not help the balancing matter, please take advantage of your one-year warranty by calling 833-426-3393.
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy with this new washer, so far so good!
I would recommend this to a friend- Cons mentioned:Noise level
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so great! The washer is a little loud but it doesn’t bother me. Makes my clothes clean and I’m happy with the purchase.
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great washer. The large capacity is wonderful for when the kids get home from college and have a ton of laundry to do. The wifi notifications are nice to know when the clothes are done.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great. I like that it big for big loads.
I would recommend this to a friend - Pros mentioned:Capacity
New Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine operates well and can handle large loads. It is an essential tool for a growing family.
I would recommend this to a friend Open box purchas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it… fast and spins out great. You can not even notice the dent at the bottom of the machine
I would recommend this to a friend- Pros mentioned:Capacity
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity I can finally wash my bed spread, very roomy inside. Nice quiet machine
I would recommend this to a friendBrand response from GE Answers
Posted .We’re happy to hear that your new washer is making laundry day easier with its large capacity and quiet performance! Thank you for sharing your experience.
- Cons mentioned:Noise level
Water usage reduced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this washer, uses less water than the previous one I had, it is noisy in an unusual way but that does not make it less effective
I would recommend this to a friend - Cons mentioned:Spin cycle
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it’s good except leave close sopping we and won’t spin on occasion
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For with your spin concern, please review the troubleshooting tips in the support article on the GE Appliances website titled: "Top Load Washer - Does Not Spin." If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
- Pros mentioned:Capacity
Great value and pretty, too!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washing machine. Its quiet and the load capacity is incredible.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the washer. Super easy to use and love that you can set it up different on your phone as well.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are loving the features as well as the size capacity it provides. We hope it continues to be a convenience and joy to use for many years!