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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,630 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great washer that does the heaviest of loads! This washer is a beast that doesn’t hesitate to wash towel, blankets or just the normal load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues with the unit and honestly it works wonders. Coming from usuing older units i can say thisnis the most top of the line one that I’ve used. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great washer and has more than what we expected. It has several settings to choose from and has yet to disappoint. It does have wifi so you can download the app (and works with other GE smart products) which I thought was a bit much as I don't need the wifi feature; however, if a part in the washer is messing up or broken, the app will tell you exactly what it is that needs to be fixed and the options/steps you need to take to get it fixed. I also suggest getting the extra BB warranty even though it comes with a pretty sufficient one, just because they will come to you before you have to possibly ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Washington

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer love the color and the delivery person was friendly as well and did the install very professionally

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, loud when balancing itself during the sensing phase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great capacity for large loads, works great and is quite

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Many options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the features. The size is more than enough. Unfortunately is is so load, my husband hates it. I think it does a great job and provides many washing options plus and can wash my wired bras with no concern of damage.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to us. We encourage you to doublecheck to be sure your washer is level as that could affect the sound level. The directions to check the leveling and adjust as needed are available in the online Owner's Manual. GE_Appliances

  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It has a lot of pre settings for anything that you will need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smart appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We are still learning to use it but I love it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fill with water!!! Clothes rub against each other, but the clothing on top sometimes do not get wet. Big drum!! Can't fill it all the way Washing options do not allow you to choose water level. Drain hose is to short When the drum is unbalanced washer jumps all over. You have to remove/redistribute clothes until the washer is happy. A store employee talked me into this washer. BIG MISTAKE

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. This is a high-efficiency washer, so it's important to know that it will not use as much water as previous models. If your load needs additional water, you can utilize the Deep Fill option. We also encourage you to ensure that your unit is level and that the feet are planted firmly into the ground. If this does not help the balancing matter, please take advantage of your one-year warranty by calling 833-426-3393. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love it! It washes so nicely and it’s very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. I love this washer. The smart controls are exactly why I bought this.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congrats on your new washer! It means a lot to hear that you love the unit. We love the tangle control unit. The intelligent technology adapts the wash action to minimize tangled loads. GE_Appliances

  • Rated 5 out of 5 stars

    HURRY UP AND BUY!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING WASHER WORTH EVERY PENNY I WILL BE GOING BACK TO GET THE DRYER JUST SO I CAN HAVE THE COMPLETE SET! zAND THE WAY I CAN CONTROL THE WASHER FROM MY PHONE I’M IN LOVE HONESTLY.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer! A tad noisey!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love how well in cleans clothes. Very efficient. A tad noisey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine wash really good I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don's clothes washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome washer at the definite recommend purcha

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    LOUD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really really LOUD, especially during the rinse cycle. It sound like to motor is having a hard time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your feedback. We are sorry your new washer is really loud. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big Tub!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and large tub size for blankets! Washes better without the old style agitator! Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile washer is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing a great job. When it is running it is pretty quiet. The only thing that we think could be better are the soap / fabric softener dispensers, a little water stands in them after use and they are a little flimsy. we are very pleased with the machine overall.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with the performance and quiet operation of your new washer! It’s normal for a bit of water to remain in the dispenser after a cycle, but we appreciate your feedback on the design—it helps guide future improvements. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Good at washing but way too loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer washed very good except its super loud. I had to return it. It sounded like a jet plane and the swishing sound was very distracting too. Other than the noise it was a good washing machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your review with us about this washer. We do encourage you to head to our GE Appliances website to view the article entitled "Top Load Washer - Normal Sounds" to get a better idea of the sounds you can expect to hear from our top load models. We do understand you returning your unit and hope to earn your faith in our brand moving forward. GE_Appliances