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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,265 reviews
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using now over a month and love it, good size for family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean and Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with Clear top view. Clothes come out clean and almost dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installation was professional and It arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer! They are so efficient! They do a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with lots of space for larger items. Smart features are great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and the whole process was excellent, very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile - 5.0 Cu Ft High

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this GE Profile 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology,, it’s so easy to use, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, with very low noise. Peace of mind. Spacious.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Low noise combined with a great performance is always a superb combination for a washer. Thanks for being apart of the GE family, and hope you have a great day! All the best. - Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer is very noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very Noisy on wash cycle. Makes a clank, clank noise.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We may be able to help with the noise concern you are having with your washer. On page 24 in the use and care manual are normal sounds that you should hear from your washer unit that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you find that your unit is making a sound that is causing you concern then we would suggest calling one of our technicians to come look at your unit to see what could be causing the noise. We will list the phone number for our service line here- GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed
      If we can help with anything else in the future, please let us know. Sincerely! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Best Buy had the best sale on it. it is large for quilts. I researched many. I picked this because of the microban technology. I really did not want the wifi but no option without it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad you decided to choose our smart GEA washer for your purchase. You made a great choice! This unit we are confident will become a fast favorite in your laundry space. If there is anything else we can help with in the future, please let us know. We are happy to help! All the best. Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Save time and water.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size! Its also quite and has multiple wash functions. This help to better ways to wash and save time and water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer its what ive wanted i can fit a big blancket ith no hesitation i really recommended it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for me, I love it. I don’t know how I made without it, the best machines I ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outlet is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This is a top-of-the-line product. I would purchase more appliances."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Very easy to set your loads. Love the draw for laundry soup and softner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works very well. A great purchase for our family. A great value

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear the washer is working well for you! We always strive to provide a quality product, and we’re confident the washer will continue to serve your needs well for a long time to come. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed with this washer. There is no medium setting, it only goes by "sensing" and there's times barely.... BARELY any water. I understand it's to save water but, I would really like to have control of low, medium, or full fill. If there's a way to get medium fill, PLEASE tell me!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We appreciate your feedback regarding your experience with your washer. We understand your concern about the limited water level options. While the washer is designed to optimize water usage, we value your input and are always looking for ways to enhance our products. This model does have a "Deep Fill" button. You can view the full instructions for this feature on page 14 of the use and care manual found in the "Features" tab on the product page. Reach out to us on social media if you need additional assistance with this. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and good features. Pretty close match to our dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the washer is working great. Has a lot of capacity to watch blankets etc

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer at a great price Big and spacious for large, heavy loads

    I would recommend this to a friend