Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
GE profile washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water level for the wash cycle doesn’t seem to fill up as much as I would like
I would recommend this to a friend Fantastic!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of this washer and all the different settings!!
I would recommend this to a friendWashing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Nothing bad to say. It gets the job done effectively and there are many settings.
I would recommend this to a friend- Cons mentioned:Balance
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, did not wash clothes well. With no middle pillar it was thrown off balance all the time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help with any issues you're having with your washer. If the clothes aren't washing well, we recommend ensuring the water temperature is at least 120 degrees Fahrenheit. Other troubleshooting tips are available in your Use and Care manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page, and the Troubleshooting Tips section starts on page 22. Regarding the issue with balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded evenly and loosely around the outside of the basket. The washer having an infusor rather than an agitator would not affect the balance. If you aren't able to resolve the issues with the washer, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician can certainly examine the washer. -Sarah@GEAppliances
- Cons mentioned:Noise level
Pretty good but loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is good but it is very loud. The wash cycle is fast!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great machines!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for 7 months now! Love them! I do construction and my clothes come out cleaner than can be for construction work!
I would recommend this to a friend - Pros mentioned:Ease of use
washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great product, great price, easy to use and cleaning good.
I would recommend this to a friend Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality washer. Had a few load left with patches of lint on some clothes
I would recommend this to a friend- Cons mentioned:Noise level
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tthat it had no transmission to fail. Large tub makes washing easy. A bit noisy . Does a great job cleaning the clothes.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - thanks for taking the time to share your feedback! We’re pleased to know that you appreciate the modern design of our washer and that the large tub makes for easy washing. It’s good to hear that it does an excellent job cleaning your clothes too. Thanks for choosing GE Appliances for your home and please reach out anytime if you have any questions or need assistance in the future. All the best! Lauren@GEAppliances
Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Plenty of room for whatever needs washing. A bunch of settings. High efficiency. Very pleased with it.
I would recommend this to a friendI Trust Best Buy with my hard earned money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy unpacked a new washing machine last Wednesday the delivery driver noticed the hinge on the lid was broken and pointed out to me. They left it because the washer still worked. They replaced it today 5 days later with a brand new machine. This is why I trust Best Buy with my business. HD would have tried to repair it. Been there, done that.
I would recommend this to a friend- Pros mentioned:Ease of use
It was a real good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What i liked about this was it was a very good washer and very easy to use
I would recommend this to a friendBrand response from GE Answers
Posted .This washer model was designed with our Smarter Wash technology. Adaptive Smart Technology enables optimization of cleaning power and fabric care within each cycle. We're confident you'll continue to love this model for many years.
- Cons mentioned:Noise level
Loud washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good washer so far, but way louder than my old washer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your feedback on your new washer. We're glad to hear that the washer is performing well overall. However, we understand your concern about the noise level being louder than your old washer. If the noise level continues to be a concern, it's advisable to ensure that the washer is properly leveled on a solid, flat surface. If the noise persists, please feel free to reach out to our GE Appliances Consumer Service at 1-800-432-2737. Your satisfaction is important to us, and we're here to help address any concerns you may have. Thank you for choosing GE Appliances. -Kacie@GEAppliances
- Pros mentioned:Capacity
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans my King sized comforter. Enough said. Goodbye laundromats!
I would recommend this to a friend - Cons mentioned:Noise level
A little noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good overall but it makes a lot of noise. Otherwise washes well and doesn’t use much water.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! thank you for taking the time to leave your feedback. We appeciate you bringing the noise to our attention as we use customers feedback to help us improve or change things for future builds. We hope your washer unit continues to work great for you for many years. If there is anything else, please let us know. Sincerely- Dianna@GEA
great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new washer. the drum is very big and without the agitator it can hold a queen size comforter.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer big and does everything I need it to do
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great investment. Also I couldn’t have picked a better washing machine.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer Dryer Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash and dryer are both great. Easy to use and both very fast.
I would recommend this to a friend - Pros mentioned:Capacity
Versatile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of options for each setting. The washing machine is very spacious. You could easily wash a comforter.
I would recommend this to a friend