Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Happy washing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed new washing machine. No more loud, clanking sound. No problem loading big, medium, small clothes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very satisfied with how the washer works. I’d highly recommend them to anyone
I would recommend this to a friend - Cons mentioned:Balance
trouble with balance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes get twisted up and the washer always seems to be out of balance. I have had one of the adjustable legs shake out and have to put it back in 2 times.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for sending in your review. We may be able to help with getting items to balance or troubleshooting what could be going on. In the use and care manual on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf.. if you find you are still having trouble with your unit you can reach out to one of our service technicians as well to come look at your unit. Please let us know if we can help with anything else. All the best! Dianna@GEA
Washer and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and quality I love the color and works perfectly, I really recommend this!
I would recommend this to a friend- Pros mentioned:Capacity
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer, functional, nice, good capacity, no issues
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so happy to hear you are pleased with your new washer and it is working well for you. This model has a very large tub of 5.0 cubic ft. Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. These models also include Microban Antimicrobial Technology which is built into the washer components including the gasket, dispenser and draining system. It is a huge win! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Cleaning performance
GE top load great machine!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! It cleans very well! An the best parties my phone let’s me know when it’s finished!! So far 5 star!
I would recommend this to a friend - Pros mentioned:Ease of use
Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well in washrooms. Love the big wash tub. Easy to operate.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! We are happy to hear that you love your unit and the space it provides. We think you will be impressed with all the other features this great unit has as well.
GE Profile lives up to the hype
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine lives up to the hype. Have only had it for one week, but have run multiple loads. The settings are intuitive and cover all the uses we can throw at it. The bottom of the basin is indeed reachable, ever for shorter people. Quality machine, would recommend it.
I would recommend this to a friend- Pros mentioned:Capacity
perfect washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love everything about it. would purchase it again. I can fit way more than my old one.
I would recommend this to a friend LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, quiet, energy efficient and gets my clothes clean.
I would recommend this to a friend- Cons mentioned:Noise level
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved 2 weeks ago and so far no issues. Is a littlw noiser than previous washer but like the detergent/softner dispenser
I would recommend this to a friend - Pros mentioned:Cleaning performance
New Buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks fantastic and does a really good job. We are pleased with the product.
I would recommend this to a friend GE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it now for a month. Satisfied with cycles it has. Overall good washer for just me and my husband.
I would recommend this to a friendGE Profile washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its does a good job I like how it looks an very satisfying
I would recommend this to a friendGE Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, bought it a month. My wife loves it.
I would recommend this to a friend- Cons mentioned:Noise level
never shoopping at best buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this whole process of buying from best buy has been a nightmare. i purchased this item and scheduled a delivery day for 3/11/2024 never recieved a call to confirm. a day before delivery day i called again to confirm they said they cant tell what time it would be there but it was to be delivered on 3/11/24 upon waking up on 3/11/24 i took my old washing machine out and had it taken to dispose of. my order status said between 7:30am and 11:30am at 11:00 am i called to see if the window had changed. best buy stated that my delivery was cancled. due to the guy working in a different department. best buy never called or notified me of this. and said i could reschedule for 2 weeks later. leaving me with no washing machine. i then had to pay a moving company $100 to go to best buy to pick up my washing machine. i have talked to all the cooperate people at best buy and will not compensate me for picking it up myself and cant even acknowlege they messed up and then got laughed at by a costumer service rep named "andy". Best Buy is a joke. this isnt the first time this has happened either. but i guess like the old saying goes fool me twice, shame on me.... they dont care they already recieved my money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! This is certainly a disappointing experience with Best Buy. We strongly encourage you to contact them directly for the best resolution to this matter. We're sure your washer will serve you well for a long time to come.
Washer and Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the set and it is by far the best washer and dryer set we have ever bought!
I would recommend this to a friend- Cons mentioned:Noise level
Ok washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has trouble balancing at times. Is very loud at start. But overall it’s an ok washer. I prefer washer with actuators would honestly not buy this again.
I would recommend this to a friendBrand response from GE Answers
Posted .For help with the balancing concern. please make sure the unit is leveled and all four leveling legs are firmly on the floor. Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds".
- Pros mentioned:Cleaning performance
Clean!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying clean clothes in half the time, what an efficient set , GE
I would recommend this to a friend Love LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. The Sensor for amount of clothes in washer works great. Clothes are clean with little lint on them-not like the washer this one replaced.
I would recommend this to a friend