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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,634 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to this new technology, ideal for not too filthy clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Trust Best Buy with my hard earned money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy unpacked a new washing machine last Wednesday the delivery driver noticed the hinge on the lid was broken and pointed out to me. They left it because the washer still worked. They replaced it today 5 days later with a brand new machine. This is why I trust Best Buy with my business. HD would have tried to repair it. Been there, done that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this about one month. This is a great washer. Clothes come out clean with no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like front load washer so went with this one. Absolutely no regrets. Loads easy and easy to follow controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're happy to hear you're enjoying your new washer. This unit was designed with comfort and ease in mind. Enjoy a large 4.9 cu. ft. capacity drum while being able to easily reach the bottom of the washer. This washer will continue to amaze you, we're confident. Thank you for taking the time to share your thoughts and for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile - 5.0 HE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade after our old washer finally died... The price point for the performance is fantastic and I'd recommend this washer to anyone. Buy without hesitation.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      -Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products. We appreciate you being a valued GE Appliances customer. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans my King sized comforter. Enough said. Goodbye laundromats!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say this is the best washer we have had in a long time, and it gives you the water you need washing clothes and it does a great job!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both units brand new and have had them for over 6 months. In the first 3 months we needed to get the dryer repaired cause it stopped heating up. We now have the same issue another month after the first repair and it seems we may have a faulty unit

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no!

      We're truly sorry to hear that your dryer is experiencing the same issue it did before. We understand how stressful that can be to deal with. This is not the kind of experience we want for our customers. If you haven't done so, we do encourage you to continue taking advantage of your warranty to schedule service repairs. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great price, Best Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just recommended this wash to my best friend. And now she purchased one too! I recommend GE all the way! They are amazing! And this washer is TOP OF THE LINE at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and price isn't to bad ,i picked up at store and hookup myself

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your positive feedback. We appreciate you choosing GE Appliances for your home! GE_Appliances

  • Rated 5 out of 5 stars

    One of a kind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and best price for budget friendly is good quality too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steal Of A Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be intimidating to work but once you the hang of it, awesome buy. Can operate through app, multiple washing settings and so much more.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great after we got a replacement we really like the new one

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE came correct!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Works perfect. Wish I could afford the matching dryer…lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer Dryer Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash and dryer are both great. Easy to use and both very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with great functions easy to use and deliver and take away of old dryer was excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, doesn’t make loud noises. Very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer Very easy to learn how to operate... We are super happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washing Machine EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love - Love - Love!!! This washing machine is amazing. The capacity size is incredible and I love the glass top. I have to admit, I love watching it work.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - wow, we’re honored to know that our beautiful GE Profile High-Efficiency Washer has earned the title of “Best Washing Machine Ever” in your home! We truly appreciate you for being a part of our GE Family and for providing your valuable feedback. It lets us know we are on the right track to providing quality, convenient products for our customers. We hope it continues to be a favorite in your laundry space for many years and don’t worry, we love watching it work too. We hope you have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, so far, with this washer. Like the large capacity, makes it easy to wash mattress pads, comforters, pillows, etc.

    I would recommend this to a friend