Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Great Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy helped me to buy this and it was a great purchase
I would recommend this to a friendEdward
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves this washer, very efficient and looking forward to match it with a dryer
I would recommend this to a friendWasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve owned, no issues whatsoever and cleans very well
I would recommend this to a friend- Pros mentioned:Ease of use
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy to use, works well, happy with purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so pleased to know that you are happy with your purchase. This is a great washer with many amazing features! One of the most appreciated features is the Deep Fill option. This option allows you to enjoy total control and customization of your water levels with just the touch of a button to add just a little extra water or fill the tub. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome! Best washer I've ever bought. Recommend!
I would recommend this to a friendGreat washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installment was easy, we did have issues the first week, but I believe the machine doesn’t take huge loads of clothes. Other than that I love the machine & the quality.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback and choosing us for your home! We are happy to hear you love your unit. We are always looking for ways we can improve so appreciate you letting us know about the load capacity so our product team may look into this for future builds.
- Cons mentioned:Noise level
Safety Concern
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 2 high capacity top load washers from Whirlpool and Samsung. Even an old Kenmore. We were always able to pack those to the brim. Even with the Samsung recall, we never had an issue with heavy loads in that model. However this washer certainly gave us a lot of cause for concern on a medium sized sheet load. I’m bummed that I cannot upload the video here. We heard a loud banging noise in the house. We walked into the laundry room to see the drum slamming against both sides of the casing of the washer. By the end of it, the washer bounced about 2 feet from its original position. The washer was leveled, and we had evenly distributed the sheets (even though these machines are supposed to even out the loads themselves.) I appreciate Best But for letting me exchange things in situations like this, as dealing with the-manufacturer can be very painful.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy by to use and modern. Very esthetic.
I would recommend this to a friend Fantastic GE washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable washer for our family. It’s the great quality we expect from GE. BEST PURCHASE.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, easy to use. My favorite feature is the quick wash.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratch and dent purchase that was discounted greatly. It works wonderfully.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new washer. We are so glad you found this at a discounted price. This is an excellent model and we are so pleased to hear it is working wonderfully for you. Win-Win! One of the best things about this washer is that it has Antimicrobial protection that is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This is an added bonus and we know you will appreciate it! Please let us know if you have any questions in the future, we are here for you. Joyce@GEA
- Cons mentioned:Noise level
Best buy outlet buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this at the outlet it was a good price. Looks good. Its just loud when it does its business
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're liking the look of your washer and aren't glad that your washer is loud, Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES
GE 5.0 Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality washer, the only complaint is that the tub is pretty deep and the washer is taller than the previous one we had so it is harder to reach to the bottom to get clothes out.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear that you're satisfied with the quality of this washer. We'll be sure to pass along the feedback about the depth of the tub and washer height to our product design team. Thanks for being part of the Profile family! Take care! -Don@GEA
DONT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this a zero star if I could. We purchased this washing machine as a package with the dryer. The first washing machine was delivered completely damaged, so we had to wait for a new one to be delivered 3 days later. From the time the new machine was delivered it only lasted 18 days and no longer works. We’ve reached out to both Best Buy and GE and have been given the run around, neither has helped us. We continue to get told to call the other, now we’re out $1400 for a washer that only lasted 18 days and have been without a washer for 2 weeks now.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know having trouble with multiple units would be frustrating, and we want to assist. Please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly look into your situation further.
Great installation and product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Installers did a very quick and clean installation. Washer works great
I would recommend this to a friend- Pros mentioned:Ease of use
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price. Easy to use and understand. Delivery guys were very friendly and helpful.
I would recommend this to a friend - Pros mentioned:Ease of use
Mickey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use have used almost all of the different cycles with no issues. I am happy with this purchase so far.
I would recommend this to a friend Elegant, Affordable and Fabulous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant, Affordable and Fabulous for any size home
I would recommend this to a friendOverall, good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good purchase. Not normally a fan of top loaders.
I would recommend this to a friend- Pros mentioned:Ease of use
Adelas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent machine, and easy to use. The price is fair
I would recommend this to a friend