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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,265 reviews
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delightful - quiet ,quick and efficient cycles ,roomy tub …love this machine !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We really appreciate your insightful feedback! It’s wonderful to hear that the quiet, efficient cycles and spacious tub are making your washer truly worth the investment. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    No regrets regarding purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features I really like about the GE Profile are the impeller and the WiFi. The impeller allows Queen size and larger loads to be washed without getting tangled. The WiFi is convenient for knowing which cycle is running without having to check the machine and I can adjust the cycle via the app.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi – thanks for taking the time to write a review! We’re delighted to hear that you’re fully satisfied with your washer performance and that you’re enjoying the impeller and Wi-Fi connectivity features. It’s great to hear that our products are making your laundry experience more convenient and we will be sure to pass along this great feedback to our design teams. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Our washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great to us! We love it! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy installing Love GE brand appliances

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear that you love your new smart washer! Be sure to take advantage of the smart benefits with the SmartHQ app. We appreciate you trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I only used it once and it works very nicely. Lots of room for a large blanket

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious washer love the settings that are available

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are loving your new washer and all its great features! We hope it has become a great addition to your laundry space. if there is anything else your need in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the bundle of this on sale and it’s meeting our needs. The smart app is also very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine for a perfect price couldn’t be more happy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! Take care! -Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level, Spin cycle

    Rated 2 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job washing. It’s a bit loud. Moves during spin cycle. Had it checked it out but it’s just normal for the model.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. Sometimes we have found that if the unit tends to move it may be a leveling situation. We suggest checking the leveling legs on the unit to insure its leveled properly. We hope you continue to enjoy using it and it becomes a great addition to your laundry space for many years. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Super big capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile Washer ++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of working with this. Went from front loader to this and it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good I love the features and options. Overall I'm pretty happy about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new one and glad to have bought it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, does what it needs to and does it very well. This thing spins like a crazy and cut down the time the dryer needs to run. Very happy so far. Down side, I had to wait 10 days for delivery.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are pleased with it so far. It can also be connected to the Smart HQ app which will only provide even more perks when using your unit! GE_Appliances

  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store is fantastic, I bought an open box washer, they loaded it into my vehicle and customer service was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I recommended this is good card and they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, gets all the stains out of my work shirts, even tea stains :) 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good quality Drivers were very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of the unit was great. The use of the washer is great. The previous washer was an LG and we were not happy that the unit didn't lasted a short time before we started having problems with it so we researched the ge unit and decided to purchase that unit and so far we are happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending time researching and asking questions we decided to go with this model. It has a number of great features and settings. After using it we like it even more. It's quiet and saves water!! So glad we bought it at Best Buy and that Joe too his time to shows many washers and answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to shop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Explained the pros of the GE washer. Stated the pricing for this model is the same at all local stores. They took their time and no pressure. Looked at other models and went back to this one!

    I would recommend this to a friend