Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine!! Quite, wash options, & ease of use.
I would recommend this to a friend Modern day washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Washer is awesome!! It has the all the settings for your laundry needs and also links with the dryer so it’s setting dry on whatever the washer is on. I would recommend this washer because it won’t break the bank and is very satisfying for your laundry needs!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bluetooth connection I can be at work and text my kids that I received notification that the wash cycle has completed and to take the clothes out of the washer and put in dryer
I would recommend this to a friendPurchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, great color, excellent performance
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear the washer has been excellent! Be sure to check out the smart benefits by downloading the SmartHQ app. Thanks for choosing GE Profile for your home! -Don@GEAppliances
- Pros mentioned:Cleaning performance
One Load @ a time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new washer and dryer they work amazing and would recommended
I would recommend this to a friend - Pros mentioned:Cleaning performance
New GE Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! Very quiet and efficient. Great value.
I would recommend this to a friend - Cons mentioned:Noise level
Don’t do jt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job, but it shakes and jumps and makes so much noise, I may as well be at a laundromat.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. We recommend following the troubleshooting suggestions in the support article titled: "Top Load Washer - Walking or Vibrating" on the GE Appliances website.
amazing purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is perfect. It does the job also it's not that loud.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the washer and dryer! Very efficient and a lot of different options for different loads
I would recommend this to a friendGE Washer Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used washer machine in excellent condition. Trusted brand.
I would recommend this to a friendMy New Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best washer I have ever bought. It is everything all the reviews states about it and OH BOY it is so quiet I forget I have it on!!
I would recommend this to a friend- Cons mentioned:Noise level
don't buy it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very noisy and does not wash well,so far very disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We take all feedback seriously and will pass this along to our product teams for them to review. While we design all of our appliances for the quietest operation possible it is normal for your unit to make some noise. On the website you can find the use and care guide (page 24) normal sounds you should hear from your new washer unit. If the noise is causing concern, we suggest taking advantage of your warranty and calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. Dianna@GE Profile
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having them returned. Just were not happy with the washer. Was not comparable to my old units.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you're not happy with the washer, as we always want to provide a great experience. Your feedback will be shared with our team. If you still have your washer and want to reach out to us with a private message over our GE Appliances social media (such as Facebook or Instagram), we'd be more than happy to address any concerns.
- Cons mentioned:Balance
Good for clothes, not good for larger blankets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer, but it really struggles with quilts. They are king size, but it can’t balance them well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for taking the time to write a review. We're glad to hear that you like your washer. We understand your concern about the king size quilts. Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. We hope this information is helpful. Thanks for being part of the Profile family! Take care! -Don@GEAppliances
- Cons mentioned:Noise level
Too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not clean as thorough as expected and is way too loud
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks so much for your purchase. This is a really nice washer, and we want you to be happy with your washing results. We recommend trying the Power Clean cycle along with Deep Fill and Deep Rinse to see if that helps. Our new washers do sound different than older washers. You'll hear clicks, water flowing, gear sounds followed by pauses, and electric hum sounds. If you view the manual on page 24, you'll see a QR code that you can scan to hear all the different sounds that are normal.
Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is superb and will always recommend this to anyone planning to buy such. The advanced technology system of the machine is outstanding and good
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear that you are impressed with your new washer and that you put your trust in our units for your home. We are confident with each use that you will continue to be pleased with its wash performance for many years!
- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it… he said it seem like his clothes are extra clean
I would recommend this to a friend Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I love to app and getting a notification that the laundry is done.
I would recommend this to a friendMy laundry machines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was is financing with purchase which strain away from finance and I can go on paying it off within time limit and the machines working very good. I love it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is quiet, efficient and washes clothes well.
I would recommend this to a friend