Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Adequate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the washer and dryer set for a month, but so far, seem adequate. Con - VERY loud!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle.
- Cons mentioned:Noise level
Lot of noise during spin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lot of noise during spin, spin setting does not seem to help
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The bottom of page 24 in the Use and Care Manual provides detailed descriptions as well as a QR code/link for more information on normal washer operation and noises. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Solid and Happy with Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid washer by GE. Happy with the purchase replacing a previous washer that died after 6 years (the old one wasn’t GE) it could be easier to use the connected app for starting loads remotely if you’ve already loaded the washer.
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drain hose was too short so had to buy longer hose. The connection comes straight out should be at an angle, but all else is good.
I would recommend this to a friendGE Washer ❤️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving my new washer !! Did not realize it hooks up to wifi , then sends messages when its done , also can control from app ! Dies a great job washing and love the glass door which enables me to see whats going on! So far I love it !
I would recommend this to a friendLove my set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my set totally perfect! Washes nicely and dry everything well
I would recommend this to a friendVery pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliances so far. I like the look of them as well.
I would recommend this to a friend- Cons mentioned:Noise level
TK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re noisy noisy, noisy, noisy noisy, noisy, noisy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's normal for washers to produce certain sounds during operation, but excessive noise can sometimes indicate an imbalance. We recommend ensuring your washer is properly leveled to minimize vibrations and noise. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation.
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does a good job, but not very user friendly. No operating guide supplied with the machine. Dale
I would recommend this to a friendBrand response from GE Answers
Posted .While we're glad the washer is working well for you, we regret that you feel it isn't user friendly enough. We know it can take some time to adjust to a new appliance, and if it might help we do have a use and care manual available on our GE Appliances website. You can view that when you look up the model number and go to the product page. We hope that helps!
Item has been amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been excellent and low maintenance compared to front loading and you just have to organize clothes well in washer.
I would recommend this to a friend- Pros mentioned:Capacity
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, large capacity, very sleek looking. Love it.
I would recommend this to a friend Best washer at great price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer it’s ver quiet and cute I also love how high tech it is
I would recommend this to a friendGreat so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried that our clothes would not be as clean using a washing machine that doesn’t have an agitator, but so far I can’t tell the difference. I would recommend this washing machine. Get it from Best Buy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your positive experience with your washer! It's great to hear that your worries about the lack of an agitator haven't impacted the cleanliness of your clothes. Your recommendation is valuable, and we're sure it will help others looking for a reliable washing machine. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances
Love this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Machine! We have had no issues with it and the Wifi and Smart capabilities has been incredible!
I would recommend this to a friendThankful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think I could have made a better purchase for my daughter!! She is so happy with both the washer & dryer!!! Thank you all for helping me out with all the confusion!!
I would recommend this to a friendLaundry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as a Laundry machine. Hope it is going to run for a reasonable length of time. Loading clothes is very convenient and running time is reasonable in relation to amount of cloth. Overall a happy customer.
I would recommend this to a friendA very happy consumer !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer machine is very smart, I save on water and the features on the washer itself is amazing !!
I would recommend this to a friendWould recommend this washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is exactly what I wanted. Works great. Many different wash cycles that fit my needs.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great! The only thing i found is that it works best using the deep fill setting.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave a review. We are glad you are enjoying your washer unit, and the great features like the deep fill option! We think it’s sure to be a favorite in your laundry space for many years.
Washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer work great. Our first smart washer/dryer and those features have been handy.
I would recommend this to a friend